The company as a whole is terrible, I will never recommend them, I had a car shipped in from another dealership and PAID A PREMIUM price for it because it was limited edition Limited Edition meant scratches on the paint, a second hole drilled into the rear bumper cover for the license plate because the incompetent license plate installer didn't use the required hole! Seriously something as basic as that, I wasn't offered any compensation for any of the above issues The car was shipped without the cover on it and had little scratches everywhere, they weren't noticeable at night but as soon as I got to the gas station and the lights showed everything and the dealership had closed for the night! I had to return to pick up my second key because it wasn't shipped with the car My salesman *** told me I would receive a call Monday or Tuesday from Mr*** and that has yet to come to fruition, weeks later still nothing I was told I would receive something in the mail from the owner, that was a lie, I received a thank you letter from the salesman to my address back home in Ohio and I am stationed in Mississippi I called one day and asked why my title paperwork isn't ready days after I bought this $50,car, they said it can take a while sir " we sell over cars a month so it takes a while" I have days to get my tags in Mississippi, the law doesn't allow me a grace period outside of that, I had to complain to the finance manager so he would write me a DAY temp tag Bottom line they sell over cars a month, they don't need your business, take the drive to *** in *** and ask for *** I apologize for the long rant, *** is a nice guy, I will never do business with Mullinax, any of them! Apopka started the issue with the transfer from Florida, Mullinax Mobile didn't solidify itI included *** on all the Correspondence that was pertinent to the issues, never once did I get a replay from Mr***, everything was second hand from *** and he made it seem like he was too busy to address the little guy! LESSON TRUELY LEARNED my mistake for ever going back after my first bad experience
They LIE about Canceling a warranty. Then they are not very Proficient n their handling of the paper work..The General Manager YELLS at customers.
But It took for me to call their Main office in Apopka FL. I got my refund by getting them involved within 24 hours.
It is a Shame that the Mobile Store can't be nice and support the Customer Esp if the Customer is RIGHT>>>. And that you have to get their cooperate office involved.
The company as a whole is terrible, I will never recommend them, I had a car shipped in from another dealership and PAID A PREMIUM price for it because it was limited edition Limited Edition meant scratches on the paint, a second hole drilled into the rear bumper cover for the license plate because the incompetent license plate installer didn't use the required hole! Seriously something as basic as that, I wasn't offered any compensation for any of the above issues The car was shipped without the cover on it and had little scratches everywhere, they weren't noticeable at night but as soon as I got to the gas station and the lights showed everything and the dealership had closed for the night! I had to return to pick up my second key because it wasn't shipped with the car My salesman *** told me I would receive a call Monday or Tuesday from Mr*** and that has yet to come to fruition, weeks later still nothing I was told I would receive something in the mail from the owner, that was a lie, I received a thank you letter from the salesman to my address back home in Ohio and I am stationed in Mississippi I called one day and asked why my title paperwork isn't ready days after I bought this $50,car, they said it can take a while sir " we sell over cars a month so it takes a while" I have days to get my tags in Mississippi, the law doesn't allow me a grace period outside of that, I had to complain to the finance manager so he would write me a DAY temp tag Bottom line they sell over cars a month, they don't need your business, take the drive to *** in *** and ask for *** I apologize for the long rant, *** is a nice guy, I will never do business with Mullinax, any of them! Apopka started the issue with the transfer from Florida, Mullinax Mobile didn't solidify itI included *** on all the Correspondence that was pertinent to the issues, never once did I get a replay from Mr***, everything was second hand from *** and he made it seem like he was too busy to address the little guy! LESSON TRUELY LEARNED my mistake for ever going back after my first bad experience
They LIE about Canceling a warranty. Then they are not very Proficient n their handling of the paper work..The General Manager YELLS at customers.
But It took for me to call their Main office in Apopka FL. I got my refund by getting them involved within 24 hours.
It is a Shame that the Mobile Store can't be nice and support the Customer Esp if the Customer is RIGHT>>>. And that you have to get their cooperate office involved.