Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12502577, and find that this resolution is satisfactory to me
I have personally been in contact with *** ***. We have resolved all her concerns surrounding the Ford Fthat she purchased from our Car Store division on October 13th, 2017. It's my understanding that *** has withdrawn her complaint to the RevDex.com.l If any further information is required please do not hesitate to contact me at***
*** * ***Campbell's Auto Sales & Repair*** *** ***Moncton, NB*** ***campbellsauto.com
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12502577, and find that this resolution is satisfactory to me.
Initial Business Response /* (1000, 5, 2015/12/22) */
This customer is a valued repeat customer who has bought three cars from us and services with us. The customer unfortunately had to do some repairs to his vehicle after the agreed upon 30 Day warranty. We thoroughly check all vehicles to the...
best of our ability an re-safty inspected each unit before delivery. However it is impossible to predict what future repairs might be needed. It is our hope that our customers have many years of trouble free driving. Although we have no obligation past our 30 day period we have contacted this customer and we have agreed to go above and beyond our standard warranty and help this customer with paying half of the said repairs.
Initial Consumer Rebuttal /* (2000, 7, 2015/12/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept this case as resolved as the company stepped up and helped me to cover some of the costs.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12502577, and find that this resolution is satisfactory to me
I have personally been in contact with *** ***. We have resolved all her concerns surrounding the Ford Fthat she purchased from our Car Store division on October 13th, 2017. It's my understanding that *** has withdrawn her complaint to the RevDex.com.l If any further information is required please do not hesitate to contact me at***
*** * ***Campbell's Auto Sales & Repair*** *** ***Moncton, NB*** ***campbellsauto.com
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12502577, and find that this resolution is satisfactory to me.
Initial Business Response /* (1000, 5, 2015/12/22) */
This customer is a valued repeat customer who has bought three cars from us and services with us. The customer unfortunately had to do some repairs to his vehicle after the agreed upon 30 Day warranty. We thoroughly check all vehicles to the...
best of our ability an re-safty inspected each unit before delivery. However it is impossible to predict what future repairs might be needed. It is our hope that our customers have many years of trouble free driving. Although we have no obligation past our 30 day period we have contacted this customer and we have agreed to go above and beyond our standard warranty and help this customer with paying half of the said repairs.
Initial Consumer Rebuttal /* (2000, 7, 2015/12/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept this case as resolved as the company stepped up and helped me to cover some of the costs.