Multi-Financial Services Company, Inc.

Multi-Financial Svs has a horrible antiquated website that needs debugging and correct linking when borrowers are trying to update their current information Their payment options are HORRIBLE for borrowers trying to make mortgage payments only bank account is accepted No debit cards nor credit cards are allowed They charge $fee for a borrower to make an online one time monthly payment, and that is gouging So, many borrowers mail checks to avoid the fee while the checks sometimes take a long time for them to post and clear the bank If a borrower tries to register to make an online payment, the borrower is re-directed to a law firm website and asked to register The online payment law firm website is also flawed with bugs and needs updating because it is hard to sign in after one registers because it lacks password entry when one originally registers
This is a very incompetent, inefficient, greedy, gouging company that lacks good servicing & payment options to borrower with a horrible website Non profits and government agencies should stay clear in contracting this company as a third party payment processing administrator
Prior to 2013, I used to make my payments to SunTrust Bank....an excellent bank with good service, and ease of borrowers making payments with different options In 2013, it was changed to Multi-Fin Svs......to my dismay
Multi-Fin Services makes it hard for borrowers by not providing a variety of payment options and accessibility to pay and they charge gouging fees
Stay clear of this company

Terrible company to do business withCommunication is terrible, as is their organizationStay far away at all costsYou’ve been warned!