MultiCare Health System: 315 Martin Luther King Jr Way Tacoma, WA (22070174) Reviews (1)
MultiCare Health System: 315 Martin Luther King Jr Way Tacoma, WA (22070174) Rating
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My family and I utilize the local MultiCare ER and Physician facility. After receiving bills for medical treatment and surgeries I noticed several bills have been paid. Holding the receipts in my hand I called their toll free number to speak with a representative. After explaining my concerns the representative stated the money I paid for specific services and dates were put towards previous outstanding services and dates instead. He then stated he would resend my statements and hung up the phone. Basically, he told me the bills I paid for are not actually paid because the company placed the money where they saw fit. When I received the resent medical statement the dates and services rendered and paid for still stated unpaid. I have my receipts for paid services. The company refuses to fix my billing statement to match my receipts and send me a bill for past due service bills.