Multnomah County Health Department

To Whom It May Concern:Multnomah County Health Department received the above referenced complaint and appreciates theopportunity to clarify. Upon further review, the health department has discovered that services receivedwere instructed by the provider. However, the individual does have an outstanding balance for servicesrendered and the department will be paying the remainder balance on behalf of the complainant.Please disregard any future billings from our referred partner.The health department sincerely regrets any inconvenience this issue may have caused. Should youhave any questions or seek further clarification do not hesitate to contact me directlyat [redacted] or [redacted] @multco.us.Regards,Antoinette P***

Complaint: ***
I am rejecting this response because: Complaint: *** I am rejecting this response because:The charges in question are for the outstanding bill received from *** ***s for $500+ in folllab work on Dec 23, for which not all tests should have been re-run - which is the point of my filing.My outstanding balance to the health department is for other services (i.e., dental work) that I am making payments on, but are completely unrelated to the charges in questionSincerely, *** ***

To Whom It May Concern:Multnomah County Health Department received the above referenced complaint and appreciates theopportunity to clarifyUpon further review, the health department has discovered that the particularpayer has a special billing requirement that generates difficulties aligning with
line item details on theIndividual's explanation of benefitsHowever, the individual does have an outstanding balance of$for serviced rendered and the health department will be reissuing another bill that matches thepayers explanation of benefits.The health department will not accrue any additional late charges and/or penalties for failure ofpayment and no future services will be denied for failure of payment to any outstanding balance.The health department sincerely regrets any inconvenience this issue may have causedShould youhave any questions or seek further clarification do not hesitate to contact me directlyat or ***@multco.us
Regards,
Antoinette P***Anance SupervisorCash Management & Medical Accounts Receivable

To Whom It May Concern:Multnomah County Health Department received the above referenced complaint and appreciates theopportunity to clarifyUpon further review, the health department has discovered that services receivedwere instructed by the providerHowever, the individual does have an
outstanding balance for servicedrendered and the health department is willing to establish a payment plan.The health department will not accrue any additional late charges and/or penalties for failure ofpayment and no future services will be denied for failure of payment to any outstanding balance.The health department sincerely regrets any inconvenience this issue may have causedShould youhave any questions or seek further clarification do not hesitate to contact me directlyat or ***Regards,Antoinette P***Finance SupervisorCash Management & Medical Accounts Receivable

To Whom It May Concern:Multnomah County Health Department received the above referenced complaint and appreciates theopportunity to clarify. Upon further review, the health department has discovered that services receivedwere instructed by the provider. However, the individual does have an outstanding balance for servicesrendered and the department will be paying the remainder balance on behalf of the complainant.Please disregard any future billings from our referred partner.The health department sincerely regrets any inconvenience this issue may have caused. Should youhave any questions or seek further clarification do not hesitate to contact me directlyat [redacted] or [redacted]@multco.us.Regards,Antoinette P[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you for taking the extra step to make things right - it is greatly appreciated.
Sincerely,
[redacted]