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Munchkin, Inc.

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Munchkin, Inc. Reviews (1)

Bought a Safe-Step baby gate from my local [redacted], it was missing pieces when I got home. Rather than boxing back up and returning back store I figured it would be easier to contact Munchkin and order the pieces. Not only did it take FOREVER to get a hold of a live person, when I finally did they were snarky, rude, and unapologetic. I was told the pieces would be shipped asap. ....This was back on June 15th... today is July 3rd and I have yet to receive diddly squat.... I called once about a week and a half ago, it must have been the same rude employee... I was told it would take two weeks for my parts to arrive.... TWO WEEKS?? Well, now like I said, its been three weeks, and I finally had to package up the gate and take back to the store. I will never buy another Munchkin product, ever again! Which is sad, because I am currently pregnant again, and did enjoy their line of products... their lack of customer service and care for their customers is pathetic.

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Address: 7835 Gloria Ave, Van Nuys, California, United States, 91406-1822

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