The email to request ticket copies is [redacted] The consumer has violations with the City of Calumet City Calumet City referred her account to the Secretary of State for a drivers license suspension because of red light violations Calumet City requires half of the balance be paid before they request the license be uplifted The only reason the balance would change is if new tickets are received
This consumer has violations with the Village of Dolton Dolton has submitted her name to the Secretary of State for suspension She currently is on a payment plan with another agency for a suspension in another village - however, that doesn't have any impact on Dolton Our collection manager has spoken to her to try to resolve the problem
We did not add the consumers name to any debts The consumer has verified that the different last names associated with this account are hers We have gone over the account several times with the consumer We have also contacted all clients involved with this account and have gone over the violations with them Tell us why here
Complaint: [redacted] I am rejecting this response because: This company continues to spread statementsWhen I spoke with the representative last, they informed me that if I paid them in full while I was still on the phone, they would expedite my tax return being releasedI have spoken with the Muscatine City Hall as well as an officer from the Muscatine police departmentBoth parties informed me that Muscatine has nothing to do with the tax return hold and that it must be held up by the collection agencyIt was in fact the Muscatine police officer that gave me the name and number for MCOA as the people to contact regarding the tax returnI'm sorry, but I trust city officials and police officers far more than this companyMCOA continues to attempt to extort this money from me and continues to deny what they know to be fraudulent practice, when confrontedThey are correct about one thingI was not driving a vehicle that allegedly committed a violationFurther, even if it were the City of Muscatine that is holding my taxes, they only fined me $MCOA demands over $in payment due to their collection feesIn the past, MCOA has threatened to ruin my credit over this same alleged debtThis is in fact an illegal practice in Iowa according to a section of the Iowa Fair Debt Collection Law, which prohibits "fraudulent, deceptive, or misleading representation or means to collect or attempt to collect a debt." This latest attempt at demanding payment in return for release of my tax return is yet another example of MCOA using unsavory tactics in an attempt to strong arm money from honest, hardworking, law-abiding,-" and tax paying citizensOne can be assured that MCOA is betting their victims won't spend the time and money defending themselves against this shameful practice Sincerely, Eric [redacted]
This was a red light camera violation issued by the City of Aurora The original notices mailed by the camera company and the City of Aurora were mailed to the address where the vehicle was registeredWe spoke to the consumer on 2-8-about this violation At that time we were told that this had been paid with a check but that she does not have that bank account any more We were also told she was at a different address and requested a letter be sent to the current address The letter was mailed on 2-10- The original violation was $and when it was not paid late fees were added We will request a copy of the ticket be mailed to the consumer at the updated address that we were given This violation will not be reported to any credit bureaus
I have included [redacted] Hts Police Chief [redacted] in this response, as Municipal Collections of America does not make any determination of liability on citations issued by the Police Department The City of [redacted] Heights determines the legality of its citations and the methods it uses to enforce such citations The city provides several opportunities for a violator to appeal a citation if they feel it was issued in error If no such appeal is made, per the city's code, the citation enters into the delinquent collection phase This person received a citation from the [redacted] Hts PD on 8/3/and failed to pay or appeal the citation The complaint states that he "talked to company" on 11/5/ No such conversation or communication ever occurred Additionally, this citation is not "hurting credit" as stated in the complaint This is not a consumer transaction; this is a citation issued for breaking the law and is not reported to the individuals credit This citation will remain in place until it is either paid or dismissed by the [redacted] Hts Police Dept No part of this is determined by Municipal Collections of America I ask that this complaint be removed from Municipal Collections of America as it has nothing to do the company
This consumer has six red light camera violations and two parking violations listed with us by the City of Calumet City The City submitted her license to the Secretary of State for suspension because of having more than five camera violations The first time we spoke to the consumer about these violations was 5/2/ We have spoken to her on eight different occasions concerning these tickets The only reason the amount has changed, is because new tickets were listed with us by our client We spoke to her today, and she was told the City requires half down for her license suspension to be uplifted She told our collector she would call back
The email to request ticket copies is [redacted] The consumer has violations with the City of Calumet City Calumet City referred her account to the Secretary of State for a drivers license suspension because of red light violations Calumet City requires half of the balance be paid before they request the license be uplifted The only reason the balance would change is if new tickets are received
This consumer has violations with the Village of Dolton Dolton has submitted her name to the Secretary of State for suspension She currently is on a payment plan with another agency for a suspension in another village - however, that doesn't have any impact on Dolton Our collection manager has spoken to her to try to resolve the problem
We did not add the consumers name to any debts The consumer has verified that the different last names associated with this account are hers We have gone over the account several times with the consumer We have also contacted all clients involved with this account and have gone over the violations with them Tell us why here
Complaint: [redacted] I am rejecting this response because: This company continues to spread statementsWhen I spoke with the representative last, they informed me that if I paid them in full while I was still on the phone, they would expedite my tax return being releasedI have spoken with the Muscatine City Hall as well as an officer from the Muscatine police departmentBoth parties informed me that Muscatine has nothing to do with the tax return hold and that it must be held up by the collection agencyIt was in fact the Muscatine police officer that gave me the name and number for MCOA as the people to contact regarding the tax returnI'm sorry, but I trust city officials and police officers far more than this companyMCOA continues to attempt to extort this money from me and continues to deny what they know to be fraudulent practice, when confrontedThey are correct about one thingI was not driving a vehicle that allegedly committed a violationFurther, even if it were the City of Muscatine that is holding my taxes, they only fined me $MCOA demands over $in payment due to their collection feesIn the past, MCOA has threatened to ruin my credit over this same alleged debtThis is in fact an illegal practice in Iowa according to a section of the Iowa Fair Debt Collection Law, which prohibits "fraudulent, deceptive, or misleading representation or means to collect or attempt to collect a debt." This latest attempt at demanding payment in return for release of my tax return is yet another example of MCOA using unsavory tactics in an attempt to strong arm money from honest, hardworking, law-abiding,-" and tax paying citizensOne can be assured that MCOA is betting their victims won't spend the time and money defending themselves against this shameful practice Sincerely, Eric [redacted]
This was a red light camera violation issued by the City of Aurora The original notices mailed by the camera company and the City of Aurora were mailed to the address where the vehicle was registeredWe spoke to the consumer on 2-8-about this violation At that time we were told that this had been paid with a check but that she does not have that bank account any more We were also told she was at a different address and requested a letter be sent to the current address The letter was mailed on 2-10- The original violation was $and when it was not paid late fees were added We will request a copy of the ticket be mailed to the consumer at the updated address that we were given This violation will not be reported to any credit bureaus
I have included [redacted] Hts Police Chief [redacted] in this response, as Municipal Collections of America does not make any determination of liability on citations issued by the Police Department The City of [redacted] Heights determines the legality of its citations and the methods it uses to enforce such citations The city provides several opportunities for a violator to appeal a citation if they feel it was issued in error If no such appeal is made, per the city's code, the citation enters into the delinquent collection phase This person received a citation from the [redacted] Hts PD on 8/3/and failed to pay or appeal the citation The complaint states that he "talked to company" on 11/5/ No such conversation or communication ever occurred Additionally, this citation is not "hurting credit" as stated in the complaint This is not a consumer transaction; this is a citation issued for breaking the law and is not reported to the individuals credit This citation will remain in place until it is either paid or dismissed by the [redacted] Hts Police Dept No part of this is determined by Municipal Collections of America I ask that this complaint be removed from Municipal Collections of America as it has nothing to do the company
This consumer has six red light camera violations and two parking violations listed with us by the City of Calumet City The City submitted her license to the Secretary of State for suspension because of having more than five camera violations The first time we spoke to the consumer about these violations was 5/2/ We have spoken to her on eight different occasions concerning these tickets The only reason the amount has changed, is because new tickets were listed with us by our client We spoke to her today, and she was told the City requires half down for her license suspension to be uplifted She told our collector she would call back