Complaint: [redacted] I am rejecting this response because:We have literally tried everything we possibly can to fix the issues with the drawers of our dresserWe have tightened the wheels of the drawers, we went out and bought levelers, flipped it on it's side, taken out the drawers, ...not sure what else we can do at this pointMy last phone conversation with [redacted] , he mentioned that a new dresser could be sent only if we paid the $150-$shipping costI know that's not fair, but at this point we are 100% willing to pay thatWe are having to do more work than we should to fix these issues, and that is definitely not fairWe are not even going to mess with attempting to paint the chipped areas because We have not had the toupaint mailed to us and That is honestly the least of our concerns right nowWe should not have to lift a finger for a new, expensive piece of furnitureWe are completely aware that the business filed for bankruptcy, but [redacted] did in fact say that a dresser could be sent ONLY if we paid shippingThat is what we want to do Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Thank you everything has been resolvedHappy Holidays letizia musetti Dec (day ago)to Robert, me, AllisonThank you everything has been resolvedHappy Holidays Sent from Letizia iPhone
Hi ***, Please send me the details of what you ordered (name of collection and which items so I can track your order I ordered a Munire Baby Furniture product through NFM on 8/10/with an estimated arrival date of 8/25/and a scheduled deliver for 9/20/We sold everything for a location transfer and we we're moving into a new home that weekend it worked out wellOn 9/10/I was informed that the manufacturer, Munir, was delaying the furniture and would not be delivered on 9/20/like I had agreed toOn 9/I was told that it would be in and delivered on 10/4/On 10/3/I was told that it was supposed to be in on 10/2/but was not in yet and thus would not be deliveredI sit here now with no one willing to give me an estimated delivery dateI have called Munire several times using the number provided on their website and they simply do not answer the phone and the mailbox is full Please pick an acceptable delivery date and stick to it or refund my money and compensate me for my trouble and my now having to order from another vendor with expedited shipping Robert Omansky National Director of Sales Munire Furniture New England Ave Piscataway, N.J email: [email protected] Phone: (732)339- Fax: (732)339- Cell: (516)220-
Complaint: [redacted] I am rejecting this response because:We have literally tried everything we possibly can to fix the issues with the drawers of our dresserWe have tightened the wheels of the drawers, we went out and bought levelers, flipped it on it's side, taken out the drawers, ...not sure what else we can do at this pointMy last phone conversation with [redacted] , he mentioned that a new dresser could be sent only if we paid the $150-$shipping costI know that's not fair, but at this point we are 100% willing to pay thatWe are having to do more work than we should to fix these issues, and that is definitely not fairWe are not even going to mess with attempting to paint the chipped areas because We have not had the toupaint mailed to us and That is honestly the least of our concerns right nowWe should not have to lift a finger for a new, expensive piece of furnitureWe are completely aware that the business filed for bankruptcy, but [redacted] did in fact say that a dresser could be sent ONLY if we paid shippingThat is what we want to do Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Thank you everything has been resolvedHappy Holidays letizia musetti Dec (day ago)to Robert, me, AllisonThank you everything has been resolvedHappy Holidays Sent from Letizia iPhone
Hi ***, Please send me the details of what you ordered (name of collection and which items so I can track your order I ordered a Munire Baby Furniture product through NFM on 8/10/with an estimated arrival date of 8/25/and a scheduled deliver for 9/20/We sold everything for a location transfer and we we're moving into a new home that weekend it worked out wellOn 9/10/I was informed that the manufacturer, Munir, was delaying the furniture and would not be delivered on 9/20/like I had agreed toOn 9/I was told that it would be in and delivered on 10/4/On 10/3/I was told that it was supposed to be in on 10/2/but was not in yet and thus would not be deliveredI sit here now with no one willing to give me an estimated delivery dateI have called Munire several times using the number provided on their website and they simply do not answer the phone and the mailbox is full Please pick an acceptable delivery date and stick to it or refund my money and compensate me for my trouble and my now having to order from another vendor with expedited shipping Robert Omansky National Director of Sales Munire Furniture New England Ave Piscataway, N.J email: [email protected] Phone: (732)339- Fax: (732)339- Cell: (516)220-