Murphy Electric, Inc. Reviews (2)
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Murphy Electric, Inc. Rating
Address: 12493 Dedeaux Rd, Gulfport, Mississippi, United States, 39503-3817
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I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
After reviewing our records, I can confirm the customer did break the original bulbs which made them un-returnable. While we did send the wrong bulbs to begin with, we sent out the correct bulbs and a return label at our expense to return the wrong size bulbs. At this time, I will authorize a...
credit on account for $36.00. This is 50% of the price of the original bulbs. The new amount due is $38.52. I feel this compromise is just and fair.
Thank you,
[redacted]
VP Inbound Sales and Customer Service