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Murphy's A-1 Tree Service

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Reviews Murphy's A-1 Tree Service

Murphy's A-1 Tree Service Reviews (9)

I have my tree cut every year on average and am charged about $or less for the job In November I hired [redacted] A-tree service to give me an estimate on my tree in my front yard The price was over twice what other quotes were ($650) His convincing sale pitch was that thier workmanship last about five yearsHe repeated this several times and explained that their work is of better quality than any other tree cutter, providing longevity and beauty for about years and thus will save me money in the long run But only after months the tree needs trimming again, and it is growing lopsidedThe tree is not growing everywhere at the same rate so it looks strange So basically, their work was of worse quality and longevity compared to everyone else I have hired in the past AND they charged an excessive amount Furthermore, MrM [redacted] made claims and promises that led me to hire them When I called MrM [redacted] to honor his work, he took no responsibility f

The customer was overjoyed about our work in Nov We took an overgrown, bushy mesquite tree with several layers of unnecessary limbs and years worth of inside clutter and dead growth and turned it into this beautiful work of art During the original estimate, Mr M [redacted] explained to the customer that this type of tree is the fastest growing tree in the valley and if unattended for at least yrs, it would return to this original state No one can stop Mother Nature but the customer can have us maintain the tree as it grows because we made the tree healthier by trimming off major amounts of debris that the tree had inside Mr M [redacted] did not and does not guarantee anything that Mother Nature provides and certainly cannot stop the growth of a tree This customer took Mr [redacted] claim of the approximate yrs of growth to mean a guarantee He only warned her that her tree will return to the original condition if she wants it to within a yr period [redacted] A-Tree Service did a fantastic job and explained to the customer at the estimate what we would do and gave a price to do it We accomplished everything that we promised Honesty to our customers is foremostSincerely, [redacted] Office Mgr

My husband got rid of a huge tree in our front yard when the root system became so destructiveBut then we were stuck with a huge stump......Murphy's showed up when he said he would for the free estimate, he had the crew there the next day! Everyone is very friendly and knowledgeable and were easy to work with! We thoroughly appreciated the service and would highly recommend this company any time!!!

Dear *** Robinette,I am the Accounts Receivable Manager for ***'s A-Tree Service and the person you initially talked to *** wanted to explain the conversation you and he had when you agreed to what you wanted done in person What you wanted done was exactly a thorough $
job He initially gave you two prices being the lesser $amount which he explained would not be up and inside clean out of clutter due to a considerable amount of cleanup and labor intensive for our workers It does include tipping back lower branches and chipping/clean up He understood that you wanted to get it properly done with the upper and lower branches trimmed properly That is what he men was directed to do and what job they did for you on October 20, After ***'s visit with you on 12/8/your *** Card was processed for only $and your card number was shredded immediately by me To resolve your issue I will personally send you a paid in full, itemized billing receipt I hope this will satisfy your needs and that you enjoy your well trimmed Chinese Elm Happy Holidays, ***.*** ***Office Manager***'s A-Tree Service

Our company always has our customers satisfaction at heart This customer who praised our completed job expects us to maintain her tree (which is the fastest growing tree in the valley) for the next 3-years for FREE and I'm sorry that won't happen During the estimate, our owner explained fully to the customer that if we trim her tree radically due to the huge amount of foliage on it including crossing branches, that the tree would not have to be radically trimmed again for at least 3-years She will still have to maintain the shaping/trimming of the tree on a yearly basis so that it grows properly in a healthy way We spent a considerable amount of man hours making sure the tree is perfect and the customer way completely satisfied This job was paid for via trade dollars and no legal tender was exchanged We still had to pay our employees and pay dump fees out of our pocket So this customer got a lot of work done for practically free We will not do her mesquite tree for trade or otherwise for free No tree service can control mother nature and stop a tree's growth This response is from the Owner of the company who talked face to face with the customer at the initial estimate Michael M***Owner, *** A-Tree Service

I have already stated my case in the original complaint filing. The person who wrote the response is simply not being completely honest, or is writing on behalf of her employer

I have my tree cut every year on average and am charged about $or less for the job
In November I hired *** A-tree service to give me an estimate on my tree in my front yard The price was over twice what other quotes were ($650) His convincing sale pitch was that thier workmanship last about five yearsHe repeated this several times and explained that their work is of better quality than any other tree cutter, providing longevity and beauty for about years and thus will save me money in the long run
But only after months the tree needs trimming again, and it is growing lopsidedThe tree is not growing everywhere at the same rate so it looks strange
So basically, their work was of worse quality and longevity compared to everyone else I have hired in the past AND they charged an excessive amount
Furthermore, MrM*** made claims and promises that led me to hire them
When I called MrM*** to honor his work, he took no responsibility f

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until I receive the paid receipt from the business , if it does send the receipt I will consider this complaint resolved.Regards,*** ***

The customer was overjoyed about our work in Nov We took an overgrown, bushy mesquite tree with several layers of unnecessary limbs and years worth of inside clutter and dead growth and turned it into this beautiful work of art During the original estimate, Mr M*** explained to
the customer that this type of tree is the fastest growing tree in the valley and if unattended for at least yrs, it would return to this original state No one can stop Mother Nature but the customer can have us maintain the tree as it grows because we made the tree healthier by trimming off major amounts of debris that the tree had inside Mr M*** did not and does not guarantee anything that Mother Nature provides and certainly cannot stop the growth of a tree This customer took Mr *** claim of the approximate yrs of growth to mean a guarantee He only warned her that her tree will return to the original condition if she wants it to within a yr period *** A-Tree Service did a fantastic job and explained to the customer at the estimate what we would do and gave a price to do it We accomplished everything that we promised Honesty to our customers is foremost. Sincerely,*** ***Office Mgr

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Description: Tree Service, Tree Service - Pruning, Stump Removal & Grinding

Address: Valley wide, Phoenix, Arizona, United States, 85029

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