Murray Chrysler Dodge Jeep Ram Superstore Reviews (1)
Murray Chrysler Dodge Jeep Ram Superstore Rating
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Company's response below:
From: *** ***
dir="ltr" "">>Date: Sat, Nov 7, at 9:AMSubject: ID 1***
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Our response to the Revdex.com concern is as follows,
The customers were approved before they left the dealership, knowing they needed to provide certain and specific stipulations
For the approval to be considered validThe *** were fully aware of the required documentation needed as well as the required money down
We did receive the proof of income in a timely manner, but the proof of residence and the money down never adequate for the lender and there were
Numerous conversations about what would and would not work
We were in constant communication because of a time line with the bank, we didn’t want the approval to expire
It did after numerous attempts to get the required documentation
We had the customer come in and re-worked the deal, this time with a *** *** and completed the transactionLowering the payments almost dollars
The transaction could have been completed in a timely manner if the *** and down payment would have been
Brought in in a timely manner
It seems the communication between Mrand Mrs*** was part of the problem as she apparently didn’t know we were in continuous contact with
Her ***
The payoff on the trade and the Tag work are completeThis was done well within an acceptable time frame after a complete package was sent to the lender
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