Murrieta Valley Funeral Home

Thank you for forwarding Mr [redacted] 's letterWe take any customer complaint seriously and welcome the opportunity to respondI have shared with Mr [redacted] that we have sought direction from our industry regulatory body, The Funeral and Cemetery Bureau of the Department of Consumer Affairs They have advised us to follow the course of action we are currently takingWe have received conflicting information from family members of deceased, [redacted] , regarding the identity of his legal next of kinThe legal next of kin is entitled to receive the cremated remains of a deceased person [redacted] ( in contact with your office) maintains that his mother is the wife of the deceasedAnother child of the deceased, Chris [redacted] , claims that the deceased legally divorced Mrs [redacted] many years agoUpon advice and direction from the Funeral and Cemetery Bureau we have advised the parties to provide proof of next of kin relationship or seek a court order to direct us to deliver the cremains to some individual

Thank you for forwarding Mr. [redacted]'s letter. We take any customer complaint seriously and welcome the opportunity to respond. I have shared with Mr. [redacted] that we have sought direction from our industry regulatory body, The Funeral and Cemetery Bureau of the Department of Consumer Affairs....

They have advised us to follow the course of action we are currently taking. We have received conflicting information from family members of deceased, [redacted], regarding the identity of his legal next of kin. The legal next of kin is entitled to receive the cremated remains of a deceased person. [redacted] ( in contact with your office) maintains that his mother is the wife of the deceased. Another child of the deceased, Chris [redacted], claims that the deceased legally divorced Mrs. [redacted] many years ago. Upon advice and direction from the Funeral and Cemetery Bureau we have advised the parties to provide proof of next of kin relationship or seek a court order to direct us to deliver the cremains to some individual.