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MuscleBoostX

PO Box 23876, Saint Petersburg, Florida, United States, 33742-3801

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MuscleBoostX Reviews (%countItem)

Company refuses to refund monies for a product returned and future supplies cancelled. They erroneously state that they did a charge back to my bank
On October 22, 2018 I ordered product Alphan Primal XLand was immediately charged $5.96 postage,a rep called me the next day to confirm order, I had a change of heart and told him to cancel order.
That made no difference as on Nov 2nd I received a free sample. On Nov 4th I called to get a RMA# and cancel any further items. On Nov 5th went to UPS and sent sample bottle back under *** which cost me $10.92. On Nov 6thI was charged an additional $93.80. Item was tracked an received by them on Nov 8th. Called and talked to Agent Tare *** and she stated she would process refund,
nothing came of that.
After awhile with no refund I went to my bank to file a dispute *** of the $93.80 charge. The bank gave me a provisionalcredit of the $93.80 on Nov 23rd. On Jan 24 the provisional credit was reversed. on Jan 26 called Crystl agent *** stated under dispute could not make refund. Requested a Supervisor, talked to Genella Agent Supv *** she stated vagely that there was a charge back & she could not help me.
Called the bank and was told the dispute was denied and they had not received any funds.
Called back and got Crystal again Passed tp Tania Supv *** who stated she could not help advised me to deal with my bank and disconnected the call

Desired Outcome

Just the 93.80, as I received no product and don't want to

The company Muscle Boost X, fraudulently debited money from my bank account twice without my permission for charges of $94 & $93. Company refused 2 re
On July 15, 2018 a free male enhancement pill trial popped up on my computer screen while I was surfing on Facebook. So in that advertisement, the company Muscle Boost X advertised a free 14 day trial period in which the customer wouldn't be charged any other payments other than the cost for shipping. All was required was my name, address, and banking information. It stated that I could cancel the trial at any time to avoid any fees. All was required that I paid $4.95 to Muscle Boost for shipment of 1 bottle & then $5.96 to Leg & Muscle for shipment of a second bottle of pills. Which was a red flag then, how the trial started with an offer from one company & then once they were asking for payment, they broke the payment down into 2 shipments (Muscle Boost & Leg & Muscle). I'm planning on canceling the subscription as soon as I submitted my banking information over so I could prevent being charged any fees for not canceling a subscription on time. A person can forget to close out something days later verses canceling something as soon as you order and it's fresh. So after I submitted my banking information & agreed to the cost of shipping terms, my computer screen went completely blank. Not confirming the payment or disclosing the terms & conditions of my recent purchase. So I thought that the transaction was incomplete, being that I didn't receive an email from the company thanking me for my recent purchase or order. I called my bank, *** to see if any money had been recently deducted from my account. The representative stated that two transactions had just been submitted. 1 for $4.95 from Muscle Boost & another deduction of $5.96 from Leg & Boost. I alerted the representative then that I felt that those 2 companies were fraudulent & were probably going to fraudulently go into my bank account again. I The bank representative told me then that it was nothing that he could do about it. So I had him to shut down the debit card that I had used during the transaction to try to avoid any fees that I wasn't aware of. Because I hadn't heard anything from the company, no proof of purchase, or receipt but they still debited money from my account. All I could do was wait, and then 14 days later on July 30, 2018, my bank alerted me that my bank had charges pending & was over drawn $187.00. I had pending transactions. 1 for $92.85 from Legandmuscle and another transaction for $93.80 from MCLEBOOST. At that point, I hadn't even received the bottles of pills yet, nor have I received any receipt with phone numbers to their customer service team. So on August 1, 2018, I received the package of bottles in which there still wasn't a receipt or contact information for the sales department. The only information I had was the city & zip code of the manufacturer of the pills which is Alpha Primal XL, Hollywood, FL. 33021 & phone # 1-844-862-4902 & Alpha Nitric Oxide Boost, Hollywood, FL. 33021 1-844-864-2881. I called both numbers to speak with management in regards to the companies debiting money from my bank account without my authorization or acknowledgment of them doing so. The representative refused to allow me to speak with a supervisor after I advised them that I no longer wanted to be a customer. They stated that I had my bank to shut my account down so they couldn't talk to me. They would leave a message for a supervisor to get in touch with me within the next couple of days in regards to the matter. So after day after day & several attempts to speak with someone in charge, the representative stated that there was no supervisor & nobody was willing to talk to me in regards to me wanting a refund from them fraudulently going into my bank account without me knowing. I was at a dead end & told that because I called my bank, they wouldn't be interested in talking to me. I had left emails, phone numbers, & messages for the hire ups in the company to reach out to me to resolve the issues. But this company is fraudulent & isn't trying.

Desired Outcome

I'm expecting a full refund of $187.00 for your company debiting my account without my permission to do so. Also I would like to be reimbursed $50.00 for my bank account being overdrawn because of your unsuspecting transaction. I'd like an apology letter personally & also an apology to the other Americans I know you're robbing out of their money.

Scammed for a 4.00 into offer
I was scammed for a 4 intro and immediately billed 90.00. I reported to credit card company *** Bank. Company told me to mail product back and I will be refunded.I sent product back and have not been refunded

Desired Outcome

refund only

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Address: PO Box 23876, Saint Petersburg, Florida, United States, 33742-3801

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