Music & Arts, a Division of Guitar Center Stores, Inc. Reviews (1)
Continued rental billing for a purchased clarinet. Purchase was completed in June 2013.
On 6/30/2013 I paid off the balance on the clarinet I was renting for my son. A promotional discount was applied. The amount I paid was $306.01. Since then the store has contacted me saying it should have been a different amount, another $30 or so. The logic was explained, but the original sales amount they used for the clarinet which was in "the computer" was different and higher than the amount I had printed on my contract. Following the discount logic I have verbally reached agreement that I was correct and that the billing would be corrected several times. I spoke with the local store manager at the [redacted] W [redacted] Exton PA XXXXX store. The bill is coming from what is apparently a headquarters in Frederick, MD.
The most recent bill was a month ago. They are now also adding rental fees each month and increasing the balance, even after affirming that this would be taken care of and the bills would stop.
Music & Arts, a Division of Guitar Center Stores, Inc. Rating
Description: Musical Instruments - Dealers, Music Instruction - Instrumental, Musical Instruments - Repair, Musical Instruments - Rental
Address: 4626 Wedgewood Blvd, Frederick, MD 21703-7159
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