Music & Arts

I ordered a Sax to be delivered by 9/18. It never came. I have called the store 3 times and each time they say there is a staff shortage and it will be delivered tomorrow. Tomorrow comes and nothing. I was told on Thursday it would be here today 10/2. I called and the store said there is nothing I can do, talk to the school rep! I have spent three hours on hold with customer service and I have called and asked for a call back and nothing! I will be looking for another rental company. This is ridiculous. There is no customer service and I am paying for an instrument that I cannot even use. And no one can help.