Thank you for reaching out to us regarding this issueAs previously stated Canadian Box Office has provided a resolution and encourage Ms [redacted] to reach out to their bank regarding the resolutionAs such, we consider this matter resolvedIf Ms [redacted] has any further questions or concerns regarding this or any other order, we welcome them to contact a member of our customer service teamRegards, Canadian Box Office
Thank you for reaching out to us regarding this matterAt Canadian Box Office, we value our
customers and appreciate this opportunity to address Ms***'s concernsRegarding Ms***'s claim that the specifics of our pricing were not made clear on our website prior to purchase, it should be noted that this is inaccuratePrior to Ms*** selecting tickets, the following message was displayed across every ticket listing page on our site: "Prices set by sellers and listed in US Dollars (USD), may be over face-value." Additionally, this information was presented in large, bold text on the checkout page with the message: "All sales are finalAll prices are listed in US Dollars (USD)." Directly below this statement, Ms*** selected a box to indicate her agreement with this statement and continue with her orderLikewise, in reference to her claim that the currency of the transaction was not stated on the Order Summary, it should be noted that the Order Summary email Ms*** received immediately after purchase did contain this informationBecause of the nature of our business as a secondary marketplace, we are unable to offer refunds for any ordersHowever, as part of our ongoing effort to provide excellent customer service to our customers, we did offer to provide a courtesy resolution to this matter prior to receiving this complaintAt that time, Ms*** indicated that she did not wish to speak with us furtherSince receiving this complaint, we have reached out to Ms***, but have been unsuccessful in reaching her by phone or emailIf she would like to discuss a resolution to this matter, or if she has any additional questions or concerns, we encourage Ms*** to reach out to a member of our customer service teamAt this time, we consider this matter closedRegards,
Canadian Box Office
I was looking to buy tickets to a concert where tickets cost $CanadianI clicked on the venue link and was directed to the Canadian box office siteI was not aware that this was no longer the site of the venueI assumed it was simply where I needed to get the tickets and the fact that CANADIAN is in the name, that it was CANADIAN dollarsDO NOT GET TAKEN IN BY THIS SITEFunds are NOT in CanadianThey are in US dollarsI paid more than double the price in US dollars$tickets now cost me $for twoMy husband called Canadian box office to explain and get a refund but because they are aware of the complete rip off they are, there are absolutely no refunds and no exceptions to this regardless of the situationIt is such poor business practiceI will also be contacting the Revdex.com of the USThere is no reason a company cannot refund a saleIt is only because they know that you realize after the purchase that you have been taken inTake the advice of all of the poor reviews
Thank you for reaching out to us regarding this issue. Canadian Box Office has been in contact with...
Ms. [redacted], and both parties have found an amicable resolution. As such, we consider this matter resolved. If Ms. [redacted] has any further questions or concerns regarding this order, we welcome them to contact a member of our customer service team.
Regards,
Canadian Box Office
Thank you for reaching out to us regarding this issue. As previously stated Canadian Box Office has provided a resolution and encourage Ms. [redacted] to reach out to their bank regarding the resolution. As such, we consider this matter resolved. If Ms. [redacted] has any further questions or concerns regarding this or any other order, we welcome them to contact a member of our customer service team.
Regards,
Canadian Box Office
Thank you for reaching out to us regarding this issueAs previously stated Canadian Box Office has provided a resolution and encourage Ms [redacted] to reach out to their bank regarding the resolutionAs such, we consider this matter resolvedIf Ms [redacted] has any further questions or concerns regarding this or any other order, we welcome them to contact a member of our customer service teamRegards, Canadian Box Office
Thank you for reaching out to us regarding this matterAt Canadian Box Office, we value our
customers and appreciate this opportunity to address Ms***'s concernsRegarding Ms***'s claim that the specifics of our pricing were not made clear on our website prior to purchase, it should be noted that this is inaccuratePrior to Ms*** selecting tickets, the following message was displayed across every ticket listing page on our site: "Prices set by sellers and listed in US Dollars (USD), may be over face-value." Additionally, this information was presented in large, bold text on the checkout page with the message: "All sales are finalAll prices are listed in US Dollars (USD)." Directly below this statement, Ms*** selected a box to indicate her agreement with this statement and continue with her orderLikewise, in reference to her claim that the currency of the transaction was not stated on the Order Summary, it should be noted that the Order Summary email Ms*** received immediately after purchase did contain this informationBecause of the nature of our business as a secondary marketplace, we are unable to offer refunds for any ordersHowever, as part of our ongoing effort to provide excellent customer service to our customers, we did offer to provide a courtesy resolution to this matter prior to receiving this complaintAt that time, Ms*** indicated that she did not wish to speak with us furtherSince receiving this complaint, we have reached out to Ms***, but have been unsuccessful in reaching her by phone or emailIf she would like to discuss a resolution to this matter, or if she has any additional questions or concerns, we encourage Ms*** to reach out to a member of our customer service teamAt this time, we consider this matter closedRegards,
Canadian Box Office
I was looking to buy tickets to a concert where tickets cost $CanadianI clicked on the venue link and was directed to the Canadian box office siteI was not aware that this was no longer the site of the venueI assumed it was simply where I needed to get the tickets and the fact that CANADIAN is in the name, that it was CANADIAN dollarsDO NOT GET TAKEN IN BY THIS SITEFunds are NOT in CanadianThey are in US dollarsI paid more than double the price in US dollars$tickets now cost me $for twoMy husband called Canadian box office to explain and get a refund but because they are aware of the complete rip off they are, there are absolutely no refunds and no exceptions to this regardless of the situationIt is such poor business practiceI will also be contacting the Revdex.com of the USThere is no reason a company cannot refund a saleIt is only because they know that you realize after the purchase that you have been taken inTake the advice of all of the poor reviews
Thank you for reaching out to us regarding this issue. Canadian Box Office has been in contact with...
Ms. [redacted], and both parties have found an amicable resolution. As such, we consider this matter resolved. If Ms. [redacted] has any further questions or concerns regarding this order, we welcome them to contact a member of our customer service team.
Regards,
Canadian Box Office
Thank you for reaching out to us regarding this issue. As previously stated Canadian Box Office has provided a resolution and encourage Ms. [redacted] to reach out to their bank regarding the resolution. As such, we consider this matter resolved. If Ms. [redacted] has any further questions or concerns regarding this or any other order, we welcome them to contact a member of our customer service team.
Regards,
Canadian Box Office