Mutsy

Dear [redacted] ,My name is [redacted] and I’m C.O.Oof mutsy.I am really sorry to hear that you are not satisfied about our nexo strollerSecondly I am really sorry for the lack of responding from our back office.I want to inform you that we do have a back office which can be reached by phone or by emailThe best time to give us a call is between 08:AM and 11:AM ET.Our email address is [redacted] If you want me to give you a call I am very pleased to do soIn the complaint which we have received from Revdex.com NJ you are talking about a refundI would like to inform you that I want to issue a check for you with the amount of USD 255.Will it be ok to send it to your address : [redacted] *** Please let me know this so I can instruct our [redacted] *** to issue a check for you

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear [redacted],My name is [redacted] and I’m C.O.O. of mutsy.I am really sorry to hear that you are not satisfied about our nexo stroller. Secondly I am really sorry for the lack of responding from our back office.I want to inform you that we do have a back office which can be reached by phone or...

by email. The best time to give us a call is between 08:00 AM and 11:00 AM ET.Our  email address is [redacted] If you want me to give you a call I am very pleased to do so. In the complaint which we have received from Revdex.com NJ you are talking about a refund. I would like to inform you that I want to issue a check for you with the amount of USD 255.Will it be ok to send it to your address :[redacted]  Please let me know this so I can instruct our [redacted] to issue a check for you.