MVP Motorsports

MVP Motorsports shipped the last piece of the first order like they said they did.And now I am working with my bank for the refund of the second orderA charge back was placed thru my bank after waiting nearly weeks to have the funds back for the second orderCredit card refunds take 2-daysNot weeks.None of this would have reached this point if the company would have been honest from the start and truly communicated their issues with shipment and refund waiting timesOn the first order instead of telling me: "the part will be there in weeks from order placement"They should have told me: "we don't keep most things we advertise in stock so we don't know when it will ship"Second order instead of telling me: "we will refund you the part soon you should see the funds in days"They should have told me: "we will refund you the money whenever the outside vendor refunds us so really we don't know when"I waited enough time to have this issue resolved by the seller before I came on here and called my bankIt's awkward that the company (MVP) refers to me as impatient and incomprehensive of the situation in their previous response to Revdex.com.Honestly I felt foolish after realizing how much time I allowed to pass by sitting with my arms crossed waiting for them to give me a response.Which actually they never didThey responded to Revdex.com and my bankI searched several social media channels and found out I'm not the only one that has had similar issues with MVP.I guess that's the result for doing business with a company who apparently has no inventoryLesson learned.Thanks Revdex.com and I guess thanks MVP for finally stepping in

I can not find Mr [redacted] in our system I have checked for any similar version of his name " [redacted] " without success Mr [redacted] supplied an RMA # of - this isn't one or our RMA #'s All of our RMA #'s start with a "1" and are digits long The only in my entire system is a Purchase Order from us to one of our suppliers in September Mr [redacted] references the name of the salesperson here he has spoken to as "Sales" I need to be able to find Mr [redacted] in our system or I can't do anything further

Pasted below are numerous emails between myself and the businessFrom: [redacted] [mailto: [redacted] [email protected]] Sent: Wednesday, November 18, 12:PMTo: Complaints Subject: Complaint I.D[redacted]

Hello,Refund was requested on the 22nd and issued on the 23rd to the card originally chargedThe customer was informed that refunding a card that we have not previously charged would not be an option on the 24thInformation that I have regarding the refundRefund requested on June 22nd Refund issued on June 23rd, confirmation email sentDetails:

If you could please provide me your order number(s) I can better look into this I could not find any order under your name.Thanks,***