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MW Marketing Strategies Reviews (4)

We reached out to this dealership for a new truck, in our first email we told them we needed a 4x4, Vto pull our boatAfter going back and fourth most of the day, they had us convinced that we needed their Max Tow truck, it turns out this Max Tow can not get our boat up a ramp, so it makes this truck (which we paid $more than a 4X4, Vwould have been) useless to me When I called the dealership to ask about this they told me it was a problem with the trailerI did have the axles on the trailer moved back inches, and now the trailer drags the ground when pulling it out of the water I am convinced the dealership just had to get rid of this truck since they had multiples on the lot, so they were far more worried about what they needed more than what I neededThis does not equal good customer service, I will never be back and suggest you shop elsewhere, far too many dealerships in Tampa to deal with a dishonest one

We reached out to this dealership for a new truck, in our first email we told them we needed a 4x4, V8 to pull our boat. After going back and fourth most of the day, they had us convinced that we needed their Max Tow truck, it turns out this Max Tow can not get our boat up a ramp, so it makes this truck (which we paid $1400 more than a 4X4, V8 would have been) useless to me.
When I called the dealership to ask about this they told me it was a problem with the trailer. I did have the axles on the trailer moved back 8 inches, and now the trailer drags the ground when pulling it out of the water.
I am convinced the dealership just had to get rid of this truck since they had multiples on the lot, so they were far more worried about what they needed more than what I needed. This does not equal good customer service, I will never be back and suggest you shop elsewhere, far too many dealerships in Tampa to deal with a dishonest one.

Want to get a GREAT deal on a new or used vehicle and enjoy the experience you have doing it? Then give Steven B[redacted] a call at Veterans Ford! His steadfast devotion to the customer, knowledge base, friendly professional demeanor, and honest down to earth approach will surely make your buying experience as awesome as mine was! Thanks Steven B[redacted]!!!

The worst experience I have ever been through at a dealership (Please read it may help in the long run)...The first time we were in the building there were employees and customers arguing back and forth, curse words, yelling and flailing arms everywhere. The salesman we were working with briefed us on the situation and let us know the customer wasn't happy about the detailing his truck received. I had no reason not to believe him and assumed the customer was over exaggerating the whole situation. I quickly found out that the that I was wrong. I brought my mechanic in 3 days later to go over the truck that I was purchasing, the truck had been through their inspection process at this point and completely detailed inside and out. My mechanic looked it over and let me know that the breaks needed replaced, tires needed replaced and a few other minor things needed attention. The problem came when I looked at the CarFax and it said the breaks were replaced 10k miles ago and the rotors had been worked on, it pointed out some red flags so I asked for more time to think about it...That was the wrong thing to do. Let me remind you that I just wanted a little more time to think about my $20,000+ purchase. My salesman went and recruited his manager, the manager comes out flailing arms saying "You were ok with the truck until you brought this guy" referring to my mechanic (Who has been a mechanic for over 40 years) I explained to him that I didnt know what to look for and my mechanic brought a few things to my attention. A truck needing new breaks after 10k miles may be a problem, the tires had chunks taken out and their was a good amount of rust underneath. I just wanted a few days to research what may cause these things. The manager would not listen to what we said, he kept telling us we were a waste of time and we had no idea what we were talking about. I asked if I could speak to my salesman over and over and the manager just kept flailing his arms and pointing out how much we didnt know about cars. My mechanic finally had enough and showed him the wear on the breaks, rust underneath and chunks in the tires but the manager's response was that we were wrong. The manager finally went back into the building and my salesman began to apologize for his actions, I had to let him know that we would not be purchasing the truck at all. Long story short is that they are a shady dealership that will try to cover up any flaws that a vehicle may have and if you question those flaws be prepared for a verbal beatdown. With all of the car lots in Tampa you should have no problem finding a car somewhere else.

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