Revdex.com:
I am not satisfied with any of these responses. The driveway is in pristine condition prior to MXP. We strive to maintain all aspects of our property. I'm not interested in how many positive responses MXP would receive in a given time period...providing good work should be a given fact. It amazes me how differently mxp's responses have been over the phone compared to this thread of messages. [redacted] offered money back if I was not completely happy after 30 days of him coming back out. I believe the 30 day statement was simply a ploy to divert blame and shift around any form of refund. Perhaps this is not about the age of my driveway, but the age of my wife and I. Each response calls to the age of something! First the age of the home, then the age of the driveway. Maybe this is simply an age discrimination matter?
Revdex.com:please see attached images...they clearly outline the streaking and no-matching color that was to blend within 30 days according to MXP. Pictures also show driveway is in excellent condition regardless of age. MXP does not stand behind workmanship or word to customers. Feels as his MXP just preys on folks for the quick cash.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Revdex.com:This is absolutely ridiculous!...no good will on behalf of the company for poor workmanship. Nothing but automated messaging from Revdex.com.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
The business is basically saying too bad in this case. There is nothing referenced in his note stating that the issue will be resolved! Just states that he will not fix and he doesn't like getting a complaint filed. He references that the house was built in 1955, but this has ZERO bearing on the issue. The driveway is in much better shape than he states as it was replaced in the last 15 years, when the detached garage was built. If anyone visited my home, you can clearly see the discoloration/streaking in the seal. I can provide more information in regards to the building of garage and driveway if needed. Proof that this was installed well beyond 1955! Please let me know what further information you'd like to have.
Customer states in his own words " Driveway is 15 years old". We did a great job seal coating his driveway in a workmanship like manner as we do all our work. My goal is always for repeat business. Seal coating a 15 year old driveway will protect and make better, but its not a new driveway. We get great positive reviews every day for out great work, and rarely a complaint. Again, I regret customer is not fully satisfied.
Revdex.com:
I am not satisfied with any of these responses. The driveway is in pristine condition prior to MXP. We strive to maintain all aspects of our property. I'm not interested in how many positive responses MXP would receive in a given time period...providing good work should be a given fact. It amazes me how differently mxp's responses have been over the phone compared to this thread of messages. [redacted] offered money back if I was not completely happy after 30 days of him coming back out. I believe the 30 day statement was simply a ploy to divert blame and shift around any form of refund. Perhaps this is not about the age of my driveway, but the age of my wife and I. Each response calls to the age of something! First the age of the home, then the age of the driveway. Maybe this is simply an age discrimination matter?
Revdex.com:please see attached images...they clearly outline the streaking and no-matching color that was to blend within 30 days according to MXP. Pictures also show driveway is in excellent condition regardless of age. MXP does not stand behind workmanship or word to customers. Feels as his MXP just preys on folks for the quick cash.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Revdex.com:This is absolutely ridiculous!...no good will on behalf of the company for poor workmanship. Nothing but automated messaging from Revdex.com.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
The business is basically saying too bad in this case. There is nothing referenced in his note stating that the issue will be resolved! Just states that he will not fix and he doesn't like getting a complaint filed. He references that the house was built in 1955, but this has ZERO bearing on the issue. The driveway is in much better shape than he states as it was replaced in the last 15 years, when the detached garage was built. If anyone visited my home, you can clearly see the discoloration/streaking in the seal. I can provide more information in regards to the building of garage and driveway if needed. Proof that this was installed well beyond 1955! Please let me know what further information you'd like to have.
Customer states in his own words " Driveway is 15 years old". We did a great job seal coating his driveway in a workmanship like manner as we do all our work. My goal is always for repeat business. Seal coating a 15 year old driveway will protect and make better, but its not a new driveway. We get great positive reviews every day for out great work, and rarely a complaint. Again, I regret customer is not fully satisfied.