My Computer Doctor

Initial Business Response / [redacted] (1000, 11, 2016/04/26) */ To whom it may concern, Customer Ordered two uniforms from our companyShe call and stated that she ordered the wrong size, so we informed her of our return policy, which states that she will have to send items back with a check for return shippingShe then stated that she did not want to pay to ship backThen stated that we sent her a used uniformWe informed her that we do not sell used items, which is also a part of our return policyWe told her to send items back and that we would have quality control check the merchideWhen the items were return she had placed very old pants in the bagI explained that we do not send used items that she was trying to get free merchandise from our company, because she stated that she should get a credit and the itemsWe told her she can send a label to return the items to her but she wanted new itemsThat is not how we stay in business:: Initial Consumer Rebuttal / [redacted] (3000, 13, 2016/04/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) No that is not true I did send items that was send to back I even provide tracking on my original complain and [redacted] stated she will refund me my money she told me to wait it would take to days

Initial Business Response /* (1000, 11, 2016/04/26) */
To whom it may concern,
Customer Ordered two uniforms from our company. She call and stated that she ordered the wrong size, so we informed her of our return policy, which states that she will have to send items back with a check for...

return shipping. She then stated that she did not want to pay to ship back. Then stated that we sent her a used uniform. We informed her that we do not sell used items, which is also a part of our return policy. We told her to send items back and that we would have quality control check the merchide. When the items were return she had placed very old pants in the bag. I explained that we do not send used items that she was trying to get free merchandise from our company, because she stated that she should get a credit and the items. We told her she can send a label to return the items to her but she wanted new items. That is not how we stay in business. ::
Initial Consumer Rebuttal /* (3000, 13, 2016/04/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No that is not true I did send items that was send to back I even provide tracking on my original complain and [redacted] stated she will refund me my money she told me to wait it would take 3 to 5 days

Final Consumer Response /* (2000, 6, 2015/12/29) */
Please remove. As I have spoke with the company and I was under the misunderstanding of what I was ordering and I have worked out to get the product I wanted.