If we can see a copy of the check signed by mygait.com, we are more than willing to track down the complaint Without it, we are literally out of options to help this person Please attach or send the copy of the check in question and we will run it down Thanks
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]because I am in the process of trying to find the computer with the postal system to get it returned to them and the computer never worked right at all, it wasn't just the CD or DVD part of it and they know that cause I have made several complaints about it and they never did fix the problemI will be in contact with them tomorrow to let them know I am still looking for the computer [redacted] *** Regards,
April 28,
*** * ***
** *** **
*** ** ***
Dear Ms***,
In response to the rejection of our formal response filed with the Revdex.com
We understand that you are still currently looking for your laptop with the United States Postal serviceOnce you locate the laptop we would be happy to work with you and resolve any issues you may be having with the computerSince MyGait is not currently in possession of the laptop purchased on 5/11/2015, we have the right to continue to bill until the product paid in full
Please feel free to contact us regarding any further questions or concerns, we would like to come agreeable resolution
Sincerely,
Lori ***
1-866-475- Tell us why here
April 26, *** * ***
** *** ** *** ** *** Dear Ms***, We understand based on your service call records that you were having issues automatically playing your
CD’sWe did know that was an issue with the software on your computer which we corrected using a re-image keySince that correction on 6/3/according to our notes you had no further issues with the computer and continued to it without issuesMyGait is not currently in possession of the laptop purchased on 5/11/2015, therefor we have the right to continue to bill until the product is returnedIf you did ship back the laptop without the return authorization number it was returned to sender, due to our return policy as stated belowPer MyGait’s return policy if you are not satisfied with the MyGait computer for any reason, you may return the MyGait computer for a refund within the first days after receiptYou must call MyGait’s Customer Service Department at 1-866-469-for return authorization and return proceduresAll returns must have a valid return authorization number that is clearly displayed on the outside of the boxReturns that arrive without a valid return authorization number will not be acceptedWe contacted you last week regarding your complaint and when we spoke you acknowledged that you weren’t sure when or how you sent the computer back to usWe asked that you provide some evidence as to, if you sent back the computerYou have yet to provide such information so we will continue to bill, since our records show you are still in possession of the laptopPlease feel free to contact us regarding any further questions or concerns, we would like to come agreeable resolutionSincerely, Lori *** 1-866-475-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
Regards,
I have the check and it was signed mygait.com, and they need to look into this further. I did not send the computer back because I needed my information out of the computer and they turned it off where I could not get my information out. I was scared to send the computer back with my information on it and they would not let me get it out. And then they told me they would charge me for just having the computer and it did not even work because they turned it off. I begged them to turn it on and they refused.
I had my counselor call and talk to them and they told him they would not turn it on, for me to get my information out of it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]The laptop has been found and since I have not been able to use it since its been broken and you guys have turned it off, I had to buy another computer so I am not interested in getting this one fixed, but ty for offering. Would you please send me a return paid label so I can return it to you and then get credited for the amount I paid for it? If you do not send the label, than I will not be able to send it back to you till the fourth of May.
Regards,[redacted]..
If we can see a copy of the check signed by mygait.com, we are more than willing to track down the complaint. Without it, we are literally out of options to help this person. Please attach or send the copy of the check in question and we will run it down. Thanks.
From: [redacted] [mailto:[redacted]] Sent: Friday, August 22, 2014 12:45 PMTo:...
drteamSubject: Complaint #[redacted]
This is in response to [redacted] complaint against MyGait.
We are incredibly alarmed that someone is signing checks MyGait.com. No check would ever be signed MyGait.com at our company, nor would anything be represented mygait.com. Hence, it looks as if there is some type of fraud occurring here. If you would be kind enough to forward to us the bank statement that you are referring to, we will do everything we can to help you out in this matter. According to our records, MyGait has not charged you since your purchase of the computer, for which you immediately fell behind on your payments and opted to return the computer back to us.
Thanks for your cooperation and please let us know if we can be of any further assistance.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]because I am in the process of trying to find the computer with the postal system to get it returned to them and the computer never worked right at all, it wasn't just the CD or DVD part of it and they know that cause I have made several complaints about it and they never did fix the problem. I will be in contact with them tomorrow to let them know I am still looking for the computer. [redacted] [redacted].
Regards,
If we can see a copy of the check signed by mygait.com, we are more than willing to track down the complaint Without it, we are literally out of options to help this person Please attach or send the copy of the check in question and we will run it down Thanks
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]because I am in the process of trying to find the computer with the postal system to get it returned to them and the computer never worked right at all, it wasn't just the CD or DVD part of it and they know that cause I have made several complaints about it and they never did fix the problemI will be in contact with them tomorrow to let them know I am still looking for the computer [redacted] *** Regards,
April 28,
*** * ***
** *** **
*** ** ***
Dear Ms***,
In response to the rejection of our formal response filed with the Revdex.com
We understand that you are still currently looking for your laptop with the United States Postal serviceOnce you locate the laptop we would be happy to work with you and resolve any issues you may be having with the computerSince MyGait is not currently in possession of the laptop purchased on 5/11/2015, we have the right to continue to bill until the product paid in full
Please feel free to contact us regarding any further questions or concerns, we would like to come agreeable resolution
Sincerely,
Lori ***
1-866-475- Tell us why here
April 26, *** * ***
** *** ** *** ** *** Dear Ms***, We understand based on your service call records that you were having issues automatically playing your
CD’sWe did know that was an issue with the software on your computer which we corrected using a re-image keySince that correction on 6/3/according to our notes you had no further issues with the computer and continued to it without issuesMyGait is not currently in possession of the laptop purchased on 5/11/2015, therefor we have the right to continue to bill until the product is returnedIf you did ship back the laptop without the return authorization number it was returned to sender, due to our return policy as stated belowPer MyGait’s return policy if you are not satisfied with the MyGait computer for any reason, you may return the MyGait computer for a refund within the first days after receiptYou must call MyGait’s Customer Service Department at 1-866-469-for return authorization and return proceduresAll returns must have a valid return authorization number that is clearly displayed on the outside of the boxReturns that arrive without a valid return authorization number will not be acceptedWe contacted you last week regarding your complaint and when we spoke you acknowledged that you weren’t sure when or how you sent the computer back to usWe asked that you provide some evidence as to, if you sent back the computerYou have yet to provide such information so we will continue to bill, since our records show you are still in possession of the laptopPlease feel free to contact us regarding any further questions or concerns, we would like to come agreeable resolutionSincerely, Lori *** 1-866-475-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
Regards,
I have the check and it was signed mygait.com, and they need to look into this further. I did not send the computer back because I needed my information out of the computer and they turned it off where I could not get my information out. I was scared to send the computer back with my information on it and they would not let me get it out. And then they told me they would charge me for just having the computer and it did not even work because they turned it off. I begged them to turn it on and they refused.
I had my counselor call and talk to them and they told him they would not turn it on, for me to get my information out of it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]The laptop has been found and since I have not been able to use it since its been broken and you guys have turned it off, I had to buy another computer so I am not interested in getting this one fixed, but ty for offering. Would you please send me a return paid label so I can return it to you and then get credited for the amount I paid for it? If you do not send the label, than I will not be able to send it back to you till the fourth of May.
Regards,[redacted]..
If we can see a copy of the check signed by mygait.com, we are more than willing to track down the complaint. Without it, we are literally out of options to help this person. Please attach or send the copy of the check in question and we will run it down. Thanks.
From: [redacted] [mailto:[redacted]] Sent: Friday, August 22, 2014 12:45 PMTo:...
drteamSubject: Complaint #[redacted]
This is in response to [redacted] complaint against MyGait.
We are incredibly alarmed that someone is signing checks MyGait.com. No check would ever be signed MyGait.com at our company, nor would anything be represented mygait.com. Hence, it looks as if there is some type of fraud occurring here. If you would be kind enough to forward to us the bank statement that you are referring to, we will do everything we can to help you out in this matter. According to our records, MyGait has not charged you since your purchase of the computer, for which you immediately fell behind on your payments and opted to return the computer back to us.
Thanks for your cooperation and please let us know if we can be of any further assistance.
[redacted]
MyGait LLC
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]because I am in the process of trying to find the computer with the postal system to get it returned to them and the computer never worked right at all, it wasn't just the CD or DVD part of it and they know that cause I have made several complaints about it and they never did fix the problem. I will be in contact with them tomorrow to let them know I am still looking for the computer. [redacted] [redacted].
Regards,