My Handy Mate

I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me

I reviewed the response made by the
business in reference to complaint ID ***, and find the resolution is satisfactory to me though the issue was not resolvedThey did reply with the course of action I requested so that's all I can do at this pointI still maintain that they overcharged me and their customer service is unacceptable and at no time during our minute conversation did the owner ask how to make it right with meHowever this as resolved as it can beThank you for your assistance in this matter.
Regards,
*** ***

I am sorry for any misunderstanding or inconvenience that we may have caused. I was unaware there was any further issues until receiving this letter and spoke to [redacted] immediately. Thank you for sending we want to always maintain customer service at all times.

Hello, I am so incredibly sorry for the delay in response. The client wanted a reduction to cost and we did so before the complaint came thru. Client and I have since rectified our differences and settled in a monetary fashion. Please let me know if there is anything else that is needed at this...

time. Thank you.

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.