My Transmission Experts

Customer has *** *** This service can not be done for $We have explained this very thoroughly to the
customerWe have offered to refund the purchaseNow customer is demanding more then what they have paid for We are not obligated to pay the customer anything more then thatCustomer can call *** and get the refund from them alsoThis is the final offer. Thanks

We will contact the customer and refund his purchase price of the coupon*** has made a mistake for not mention *** *** are extra. Thanks. Sam S***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution, even though it is not satisfactory to me, I want to drop the claim but want to make a note that this business is not responsible for the promotions and promises they make.This business has a lack of professionalism and honesty.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
I have one already bought the new part for my car and two it is currently at Floyds repair shop getting repairs done. I reached out to you guys several times and received no response, here it is 2 weeks later and I'm just now hearing back from you all and it had to be through a complaint with the Revdex.com ? Thank you but no thank you. If you guys want I can send you all the receipt that they charge me to fix the new damages caused by your shop.
 
[Provide details of why you are not satisfied with this resolution.]Regards,

Just try to call [redacted], the phone is temporarily disconnected. But I have investigated her claim and found these facts.We had repaired her transmission on 7/08/2013 and gave her 12 months and 12000 miles warranty for...

$2500.  Millage on the car at that time was 89,700She came to the shop during her warranty period complaining loss of the power. We had checked her vehicle and did not found any transmission related problem at that time.Her vehicle is at the shop now. This vehicle was towed on 3rd December, 2015. the current millage on the vehicle is 148,000 miles. Miss [redacted] has drove this car for 58,300 aft the first repair. As I mention before her warranty was 12000 miles and 12 months. She is currently out of warranty in time and millage both.She has authorized the shop to fix the car again for $2100. this is a discounted price due to the fact, she is our previous customer. Manager of the shop has been trying to get hold of her from last three days but unable to get in touch with her.I would request Miss Mojiaca to call us we will help her out as much as we can to rectify this problem for her to the best of abilities.Thanks.[redacted].

We will contact the customer today to find out what is going on.Thanks.

To Whom It May Concern,   We will be reaching out to Mrs. [redacted] to ask for the opportunity to check her vehicle to make sure our store has not caused any further damage to her radiator then she admitted to having prior to bringing the vehicle to our shop. When dealing in the removing and...

reinstalling there is always a possibility something could have gone wrong and for that we are going to keep a open mind and work with our mutual customer to resolve this matter. Our goal is always to give the best customer service possible. Please feel free to contact us if there is anything else we can do.   Thank You