Customer only contacted My Trio Rings three days prior to her wedding stating the rings did not fit correctly as it may be a 1/size off than what she neededMy Trio Rings offered to resize the rings but customer declined as shipping the rings from and back to Chicago would not arrive in time Since the customer was in a rush, she resized the rings with a local unauthorized jeweler and requested My Trio Rings to reimburse for the resizing feeEven though customer did not request My Trio Rings prior to spending with another jeweler, My Trio Rings has, as a courtesy, refunded the customer the amount she had to pay to have the rings locally resized
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and while I do not agree with several of the points mentioned, I find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Customer only contacted My Trio Rings three days prior to her wedding stating the rings did not fit correctly as it may be a 1/4 size off than what she needed. My Trio Rings offered to resize the rings but customer declined as shipping the rings from and back to Chicago would not arrive in time....
Since the customer was in a rush, she resized the rings with a local unauthorized jeweler and requested My Trio Rings to reimburse for the resizing fee. Even though customer did not request My Trio Rings prior to spending with another jeweler, My Trio Rings has, as a courtesy, refunded the customer the amount she had to pay to have the rings locally resized.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and while I do not agree with several of the points mentioned, I find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Customer only contacted My Trio Rings three days prior to her wedding stating the rings did not fit correctly as it may be a 1/size off than what she neededMy Trio Rings offered to resize the rings but customer declined as shipping the rings from and back to Chicago would not arrive in time Since the customer was in a rush, she resized the rings with a local unauthorized jeweler and requested My Trio Rings to reimburse for the resizing feeEven though customer did not request My Trio Rings prior to spending with another jeweler, My Trio Rings has, as a courtesy, refunded the customer the amount she had to pay to have the rings locally resized
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and while I do not agree with several of the points mentioned, I find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Customer only contacted My Trio Rings three days prior to her wedding stating the rings did not fit correctly as it may be a 1/4 size off than what she needed. My Trio Rings offered to resize the rings but customer declined as shipping the rings from and back to Chicago would not arrive in time....
Since the customer was in a rush, she resized the rings with a local unauthorized jeweler and requested My Trio Rings to reimburse for the resizing fee. Even though customer did not request My Trio Rings prior to spending with another jeweler, My Trio Rings has, as a courtesy, refunded the customer the amount she had to pay to have the rings locally resized.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and while I do not agree with several of the points mentioned, I find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]