MyBuyClub.com

Yet another scam outfit. Saw their charges on my credit card and called them to have this stopped as I never signed up for anything. They assured me charges were finished and I see once again that they have charged me for another month. Wish they could put these dolts in jail.

This company has been taking $19.95 from my checking account for 3 months after the fact that I canceled it the first month that I found out about it. Now keep in mind I do not even know who this company is, never spoke to anyone about anything that has to do with this company, and never authorized any payments to come from my debit card from this company.
The first time I talked to them in regards to a reimbursement the woman became highly agitated and told me it had been too long to refund me and hung up . I tried calling back initially but nobody would pick up. When I finally got through to her a second time, I had the bank statements and proceeded to tell her that it was only 12 days since the initial charge. I told her that I wanted to be reimbursed she reluctantly agreed and said that it would take 3 to 7 business days.
Now honestly, I didn't think much about it but I was looking at my bank statements this August and realized that they never cancel that or reimbursed me the money but continue to charge monthly.
I called and it was the same woman again and I could tell by her voice when I reminded her who I was that she was not happy to hear from me. She basically told me there's nothing that could be done that my account had already been canceled I told her that I would threaten to file complaints with every agency that I could and she hung up on me.
So regardless if these agencies will be able to do anything or not about them I still want to put them on their radar so I filed one with the United States department of Justice: www.justice.com/fraud task force, Federal trade commission: www.ftc.gov, the FBI internet crime complaint center because basically this is identity theft: www.ic3.gov/default.aspx and my state's attorney general's office.
This is absolutely ridiculous and there is no reason why anybody should be able to take money from you out of your financial institution without your permission and get away with it stand up for yourselves call these agencies and make these people know!

I would give ZERO stars to this club, if I can. It is a scammer, who has been taking $19.95 from my credit cart account for three months, but I have never sign up and not even know they are exist, I have no ideal. I would say check your banking statements every month and keep their hands out of your accounts.

I would give ZERO stars, if offered. These scammers have been taking $19.95 from my checking account, for what, I have no idea! I am reporting them to my local AG's office and the FTC.

My Buy Club has been debiting my checking account since 4/13 in the amount of 16.95. Started automatically after I purchased a product from [redacted]On 4/2 I bought a product from[redacted] AIR. On 4/8 I called to return product and was credited on 4/23. In the box with the product was a paper printed on two sides. One side was for My Trip Club and one side was for My Buy Club. I called one number on or about 4/8 and was told my the operator that both My Buy Club and My Trip club would be cancelled. My daughter noticed a reoccuring charge on my account when she was helping me with my banking in October 2013. She noticed My Buy Club had been debiting my account since Apirl even after I called to cancel. I called and cancelled tried to cancel again, but nothing happened. I called again on 13 January after my daughter again noticed more charges and I received an email receipt which I asked her to help me with. She asked me to call and the individual told me there was nothing I could do they would only credit my account for 3 months. The man on the phone told me it was all my own fault and then he hung up on me. My daughter emailed the company and they told her the same thing. I never authorized this automtic debit and I returned all product information when I returned the [redacted] product. The company refuses to return the payments I did not authorize. They have been debitting my account for 16.95 once a month from April 2013 to January 2014.Desired SettlementI want a full credit for every month they debited my checking account.2APR13: 2.95, 18APR: 16.95, 20MAY: 16.95, 17JUN: 16.95, 17JUL: 16.95, 16AUG: 16.95, 16SEP: 16.95, 15OCT: 16.95, 14NOV: 16.95, 16DEC: 16.95, 14JAN: 16.95. For a total of 172.45. On 14DEC my daughter received a response from the company stating that they would only return 3 refunds of 16.95 for a total of $50.85. I believe a full refund is in order since I never authorized this company to charge my account to begin with. I believe autosigning me up based on my purchase of another company's product and requiring me to cancel something I never asked for to begin with is a scam. I am 65 years old and on a fixed income.Business Response Complaint Case#: [redacted]Re: [redacted] We have reviewed our internal compliance records and have located all documentation regarding case #[redacted]. We received the clients order on March 31, 2013 via a telephone conversation. The representative offered both MyBuyClub.com and MyTripSavers.com under the terms of $2.95 14 day trials and thereafter a $16.95 monthly charge for each program. On April 1, 2013 the client was sent a welcome email for both programs; moreover, the client was also sent a welcome package explaining each program by mail on April 5, 2013 to [redacted] address in [redacted] On April 22, 2013 [redacted] contacted MyTripSavers.com for the first time with the intention to cancel her membership, which was done successfully. The first contact [redacted] had with MyBuyClub was on January 13, 2014. On that date her membership was cancelled and she was issued three (3) refunds in the amount of $16.95. We feel that MyBuyClub fulfilled every obligation required, but in the interest of our 100% customer satisfaction guarantee we have decided to refund the client all charges as listed below. We hope this will be to the client's satisfaction and we assume this case is now closed. Transactions Refunded: MyBuyClub: $2.95 - (April 1 2013) Refunded February 12, 2014$16.95 - (April 17 2013) Refunded February 12, 2014 $16.95 - (May 17 2013) Refunded February 12, 2014 $16.95 - (June 16 2013) Refunded February 12, 2014 $16.95 - (July 16 2013) Refunded February 12, 2014 $16.95 - (August 15 2013) Refunded February 12, 2014 $16.95 - (September 14 2013) Refunded February 12, 2014 $16.95 - (October 14 2013) Refunded February 12, 2014 $16.95 - (November 13 2013) Refunded January 17, 2014 $16.95 - (December 13 2013) Refunded January 13, 2014 $16.95 - (January 12 2014) Refunded January 13, 2014 MyTripSavers:$2.95 - (April 1 2013) Refunded February 12, 2014$16.95 - (April 17 2013) Refunded February 12, 2014 Regards,Account Supervisor

We heard on the radio about some fish oils we would like to try. Call for a free trial they said so we did. The lady told us we would get some coupons as well. We have 14 days to cancel coupons and 30 days after delivery to cancel fish oils. The # she gave was for a company called [redacted] communications. It was an unfamialar name so we waited....14 days went buy...finally 19 days layer we received fish oils in a box and a note from mybuyclub.com and [redacted].com saying we had been charged 17.83 for each club. We had no intention of being part of any online clubs. We thought we may get coupons...you know old fashion free coupons? A number was on these .com letters so we called to cancel and they said it was too late to get our money back. They claimed to have sent a welcome letterin the first 3 days. We never got it or a number to call. I think these people are scam artists. I called them 3 times to try to wrk this out, but they say, too bad. We do think its sad company's like this are out there taking advantage of people.Desired SettlementWe would like the two payments of 17.83 back into our account.That's a total of 35.66.Business Response March 13, 2015 [redacted]Ref Case#: [redacted]Re: [redacted] We have reviewed our internal compliance records and have located all documentation regarding case #[redacted]. We received the clients order on February 1, 2015 via a telephone conversation. The representative offered both MyBuyClub.com & [redacted].com member savings programs under the terms of 14 day trial for $1.95 each and thereafter a $17.83 monthly charge per membership. We have reviewed the audio recording of that call and have confirmed that the customer was indeed clearly informed of the terms of each program, and had agreed to enroll in the proposed trial membership. On February 3, 2015 the client was sent a welcome package by mail to Mr. [redacted]'s address in Federal Way. We have listened to the customer service calls and determined that this customer was mishandled by a customer service representative. We have taken steps to have the agent who handled these calls removed from our campaigns. We are offering the client a full refund for all charges as listed below. We hope this will be to the client's satisfaction and we assume this case is now closed. Transactions Refunded: MyBuyClub: $1.95 - Refunded March 13 $17.83 - Refunded March 13[redacted]: $1.95 - Refunded March 13$17.83 - Refunded March 13Regards,[redacted] Account Supervisor

Sales pitch claimed a free $100 voucher to the store of your choice, just for signing up for a 2-week free trial period, mine to keep even if I cancelI was led to believe that I would receive a voucher worth $100.00 and that I could use it even if I cancel before the trial membership was up. After I signed up, I discovered that there is not a single voucher for $100.00, but ten $10 rebate vouchers doled out one at a time, with a 3-4 week processing time between each one. Not only that, but you can only use the vouchers, if you are an active member! Which means you have to continue to pay the monthly membership fees in order to get a $10 rebate about once per month, which means they have you hooked for almost a whole year. None of these terms were discussed in the sales pitch, and in fact I was lied to about the value of the voucher as it was not one voucher for $100.00, and it was not able to be used if I cancelled., I feel that I was not only mislead, but flat out lied to during the sales pitch. Also, no where on the website is there instructions for obtaining your voucher. When I called to see when I would receive my voucher, I was told to login and then go to [redacted]. I had to enter that in the address bar as there was no link to it on the website. That was where I found out the actual details of the voucher. Most people would not know about this, and probably be still waiting for their $100 voucher to come in the mail. Desired SettlementI would like other people to be made aware of this companies misleading practices so they will not be taken advantage of.Business Response Ref Case#: [redacted]Re: [redacted]We have reviewed our internal compliance records and have located all documentation regarding case #[redacted]. We can confirm that this customer was sold a program called Smart Shopper Savings Plan, a program not owned or affiliated with our company. As a result of a call center system error, the customer was uploaded to our system and billed in error for our program, MyBuyClub. The error has been rectified, and the call center has taken steps to ensure this error will not occur in future. We apologize for the inconvenience this error may have caused. We have refunded all charges as listed below and have removed the customer from our system. We hope this will be to the client's satisfaction and we assume this case is now closed.Transactions Refunded:MyBuyClub:$2.95 - Refunded December 8Regards,Account Supervisor

NOT HAPPY WITH THIS PROGRAM, DIDN'T RECEIVE ALL REBATES SUBMITTED AND ONES REC'D WERE CANADIAN AND BANKS DIDN'T WANT TO CASH THEM WITHOUT A FEE.WE ORDERED A PRODUCT IN JANUARY 2014, THE ORDERING PROCESS HAD THIS CLUB PROGRAM AND OTHERS ATTACHED TO IT. WE RETURNED THE ORIGINAL PRODUCT NOT BEING HAPPY WITH IT. THOUGHT WE HAD CANCELED THE TWO CLUB PROGRAMS AS WELL, THIS MY BUY CLUB BEING ONE OF THEM. WE HAD TRIED THE PROGRAM, SUBMITTING REBATES WE QUALIFIED FOR... ONLY RECEIVED A FEW OF THE SUBMISSIONS... THE REBATE CHECK SENT US IS WRITTEN ON A CANADIAN BANK (EVEN THOUGH IT DOES SAY UNDER THE NAME OF THE BANK "US DOLLAR ACCOUNT", BUT THE TWO BANKS OF OURS WE TOOK THESE REBATES TO DIDN'T WANT TO CASH THEM, WITHOUT CHARGING A FEE, SAYING THEY WERE STILL CANADIAN FUNDS AND REQUIRED CONVERSION FEES. THIS IS JUST TOO MUCH TROUBLE AND AFTER SUBMITTING REBATES AND NOT RECEIVING ALL OF THEM, IT'S NOT WORTH IT. WANT THIS CANCELED IMMEDIATELY... AND AS SAID EARLIER THOUGHT WE HAD CANCELED THE CLUB PROGRAM WHEN RETURNING THE ORIGINALLY ORDERED PRODUCT ITEM. THIS IS 5 MONTHS OF $17.95 CHARGES THAT WE FEEL ARE UNWARRANTED.Desired SettlementPREFER REFUND OF THESE CHARGES, FOR CLUB SUBMISSIONS WE SENT IN AND ONLY RECEIVED SEVERAL PROCESSED TO US, AND THEN HAVE DIFFICULTY CASHING THEM AT EITHER OF OUR TWO BANKS, THE BANKS SAYING CANADIAN REBATE CHECK ACCOUNT, EVEN THOUGH IT HAS PRINTED ON IT us dollar account... OUR BANKS SAY IT IS STILL CANADIAN FUNDS AND WOULD REQUIRE CONVERSION FEES CHARGED US. IF NOT THE ENTIRE 5 MONTHS WE'VE BEEN BEING CHARGED, THEN AT LEAST THE LAST 3 SINCE RETURNING THE ORIGINAL PRODUCT.Business Response We have reviewed our internal compliance records and have located all documentation regarding case #[redacted]. We received the clients order on January 7, 2014 via a telephone conversation. The representative offered MyBuyClub.com under the terms of a free 30-day trial and thereafter a $17.95 monthly charge per membership. We have confirmed that the customer was indeed clearly informed of the terms of the program, and had agreed to enroll in the proposed trial membership. On January 8, 2014 the client was sent a welcome email; moreover, the client was also sent a welcome package by mail on January 9, 2014 to [redacted]'s address in [redacted]. On February 7, 2014 the customer was sent a letter informing them the free trial was over and they were being billed a monthly membership fee. On March 12, 2014 we processed a $25 gift card for this customer, and in between the dates of March 12 - April 23 we processed $45 in rebates as requested by the customer from our US dollar account. On June 4, 2014 this account was closed as per [redacted]'s request. In the interest of our 100% customer satisfaction guarantee we have decided to refund the client all charges as listed below. We hope this will be to the client's satisfaction and we assume this case is now closed. Transactions Refunded: MyBuyClub: $17.95 - Charge February 7 2014 : Refunded June 6 2014$17.95 - Charge March 7 2014 - Refunded June 6 2014$17.95 - Charge April 8 2014 - Refunded June 6 2014$17.95 - Charge May 8 2014 - Refunded June 6 2014 Regards,Member Services

I was charged $17.83 on May 22 and $1.95 on May 6. I have never purchase anything of authorized any charges from them.Unauthorized charges to my credit card.Desired Settlement$19.78Business Response May 26, 2015ATTN: [redacted]Ref Case#: [redacted]Re: [redacted] We have reviewed our internal compliance records and have located all documentation regarding case #[redacted]. We received the clients order on May 4th, 2015 via a telephone conversation. The representative offered both mybuyclub.com & mytripsavers.com under the terms of 14 day trial for $1.95 each and thereafter a $17.83 monthly charge per membership. We have reviewed the audio recording of that call and have confirmed that the customer was indeed clearly informed of the terms of each program, and had agreed to enroll in the proposed trial membership. On May 5, 2015 the client was sent a welcome email; moreover, the client was also sent a welcome package by mail on May 8, 2012 to [redacted] address in [redacted] We feel that mybuyclub.com & mytripsavers.com fulfilled every obligation required, but in the interest of our 100% customer satisfaction guarantee we have decided to refund the client all charges as listed below. We hope this will be to the client's satisfaction and we assume this case is now closed. Transactions Refunded: MyBuyClub: $1.95 - Refunded May 26 $17.83 - Refunded May 26 MyTripSavers: $1.95 - Refunded May 26 $17.83 - Refunded May 26 Please allow 3-5 business days for the refund to appear on the account. Sincerely,Accounts ServicesConsumer Response (The consumer indicated he/she ACCEPTED the response from the business.)THANK YOU since I got absolutely no help from them at all.