this complaint is funny, at best; and it is totally untrue and uncalled forI have a thread of emails and sms's in addition to an extremely abusive and insultive voicemaili also have documents showing that she and her mom tried to cheat and fraud my companyher mom disputed the credit card transaction, which she use to pay for the vehiclei also have proof that we've released the lien on the title when we mailed out back in 2015, copy on fileAdditionally, I have her confirmation that her mom received another lien release on february 3rd at 8:pmwhich is the same day that she requested itregretfully, I sent it before listening to her trash voicemailNo decent clear minded person would ever use such language or threatsShe used language and names that i've never heard beforei actually vomited when I listened to it later that nighther negligence is why she lost her title and it is also why she lost the lien releaseapparently she comes from a totally different world than mineTherefore, I will give [redacted] time to withdraw her complaint and write an official apology before I take any further actionI will not move a finger to help her unless the whole complaint is expungedfurthermore, I will instruct my attorney to take legal action unfortunately, the Revdex.com system is unjust and unfair since this hideous complaint would stay on my exemplary record even if I do what she wantsat best it would show satisfied which is not acceptable by meThere is a price for tarnishing my impeccable reputation and I will make her pay it unless you both take it off my recordshe knows how to reach me and you know how to remove the complainthappy easter ***
Dear [redacted] , I regret your ill feelings towards us and I urge you to reevaluate your purchasing experienceOn March 30th, we welcomed you, as we do every visitor, and I handed you the Malibu keysAs I walked away I said: “let me know if you have any questions”That is my standard procedureWe want everyone to feel free to make a no pressure decisionWe give everyone all the time that they want to check out the vehicle and to test drive it as long as they want toA little later, you took the Malibu for a test drive and if I recall you had it inspected by your mechanic( we the dealers don’t even have that option at the auctions)When you returned, I honored the previously advertised price, and I agreed to sell it to you for $less than its advertised priceFurthermore, as per your request I purchased the missing panels, which I have been keeping for you without paymentA couple of weeks ago when I called you regarding these parts, you asked me to hold them till a later time since you were spending all your money on your respected daughterI agreed to wait and you were happy and thankfulNow, and after miles you feel that we were dishonest because your Malibu has developed engine problems! How did you come to that conclusion? How could you drive a car that many miles if two cylinders are bad? The shaking would be noticeable even with one bad cylinderIt is a fact that every engine and all moving parts have a lifetime and will eventually have an issue at some pointNo one can predict when, and no one can be certain of the reasonThat is precisely the reason that new cars have warrantiesEven new engines might go badJust because some mechanic tells you a story, it doesn’t become a factWe do check our cars and service them prior to offering them for saleIf there was an issue we would have fixed it or sold it at the auctionWe change oil and filter on all our carsThat is why your oil is still at 67% as you statedIt is a fact that your Malibu, which had 125000+ miles had no issues when you test drove it and when you bought itWe did not hide or conceal anything from youAnd we never forced you to make a decisionFurthermore, when you asked my technician as to how much he would replace an engine for you, if your brought him a used one, he told you $That is actually my labor cost for that jobHe offered to make nothing just to help you outCan anyone else install it for less? Please note that if you do provide an engine, then there is no warranty on laborThat means that you would have to pay twice for the labor if the engine is not soundIt would be best for you to have whoever buys the engine to replace it since they would liable for the whole process and you’d be on the safe sideFYI, a use Malibu engine with month warranty costs about $I wished that I was in a better financial position to help you, but I am notI struggle every day to stay afloatI hold no ill feelings for you and I wish you well [redacted] ***
this complaint is funny, at best; and it is totally untrue and uncalled forI have a thread of emails and sms's in addition to an extremely abusive and insultive voicemaili also have documents showing that she and her mom tried to cheat and fraud my companyher mom disputed the credit card transaction, which she use to pay for the vehiclei also have proof that we've released the lien on the title when we mailed out back in 2015, copy on fileAdditionally, I have her confirmation that her mom received another lien release on february 3rd at 8:pmwhich is the same day that she requested itregretfully, I sent it before listening to her trash voicemailNo decent clear minded person would ever use such language or threatsShe used language and names that i've never heard beforei actually vomited when I listened to it later that nighther negligence is why she lost her title and it is also why she lost the lien releaseapparently she comes from a totally different world than mineTherefore, I will give [redacted] time to withdraw her complaint and write an official apology before I take any further actionI will not move a finger to help her unless the whole complaint is expungedfurthermore, I will instruct my attorney to take legal action unfortunately, the Revdex.com system is unjust and unfair since this hideous complaint would stay on my exemplary record even if I do what she wantsat best it would show satisfied which is not acceptable by meThere is a price for tarnishing my impeccable reputation and I will make her pay it unless you both take it off my recordshe knows how to reach me and you know how to remove the complainthappy easter ***
Dear [redacted] , I regret your ill feelings towards us and I urge you to reevaluate your purchasing experienceOn March 30th, we welcomed you, as we do every visitor, and I handed you the Malibu keysAs I walked away I said: “let me know if you have any questions”That is my standard procedureWe want everyone to feel free to make a no pressure decisionWe give everyone all the time that they want to check out the vehicle and to test drive it as long as they want toA little later, you took the Malibu for a test drive and if I recall you had it inspected by your mechanic( we the dealers don’t even have that option at the auctions)When you returned, I honored the previously advertised price, and I agreed to sell it to you for $less than its advertised priceFurthermore, as per your request I purchased the missing panels, which I have been keeping for you without paymentA couple of weeks ago when I called you regarding these parts, you asked me to hold them till a later time since you were spending all your money on your respected daughterI agreed to wait and you were happy and thankfulNow, and after miles you feel that we were dishonest because your Malibu has developed engine problems! How did you come to that conclusion? How could you drive a car that many miles if two cylinders are bad? The shaking would be noticeable even with one bad cylinderIt is a fact that every engine and all moving parts have a lifetime and will eventually have an issue at some pointNo one can predict when, and no one can be certain of the reasonThat is precisely the reason that new cars have warrantiesEven new engines might go badJust because some mechanic tells you a story, it doesn’t become a factWe do check our cars and service them prior to offering them for saleIf there was an issue we would have fixed it or sold it at the auctionWe change oil and filter on all our carsThat is why your oil is still at 67% as you statedIt is a fact that your Malibu, which had 125000+ miles had no issues when you test drove it and when you bought itWe did not hide or conceal anything from youAnd we never forced you to make a decisionFurthermore, when you asked my technician as to how much he would replace an engine for you, if your brought him a used one, he told you $That is actually my labor cost for that jobHe offered to make nothing just to help you outCan anyone else install it for less? Please note that if you do provide an engine, then there is no warranty on laborThat means that you would have to pay twice for the labor if the engine is not soundIt would be best for you to have whoever buys the engine to replace it since they would liable for the whole process and you’d be on the safe sideFYI, a use Malibu engine with month warranty costs about $I wished that I was in a better financial position to help you, but I am notI struggle every day to stay afloatI hold no ill feelings for you and I wish you well [redacted] ***