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Myers Property Managment

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Myers Property Managment Reviews (1)

Review: [redacted] is the property manager for [redacted]. I have repeatedly been sent HOA fees and captial improvement fees since Septemeber 2012, all of which I have tried very hard to understand and pay. My bills have been sent to the wrong address many times, with differing account numbers on the bills. Bills have been sent with differing totals, all of which were very hard to understand, much less, pay accurately. In January, after months of trying to get my total bill straight, I was assessed a "finance charge" which I refused to pay, only to be told that I had a "balance due." I signed a legal document, given to me by Myer & Myer, allowing me to pay my total yearly HOA fees within 10 months. However, [redacted] informed me today that she threw that document in the trash, as she felt it was not a legal document, and had nothing to do with my bill. It had everything to do with my bill. If I had 10 months to pay my total bill, I should have had that right given that I was given the choice to pay over 10 months, and was charged a "finance fee" for failing to pay upfront. That should not be legal. [redacted] claims she is just a bookkeeper and keeps none of my information on file, but it is she I send all payments to, so she must be required to keep a record. She works for a CPA, and I doubt they're allowed to destroy documents at random. I have now paid $1614 for a $1460 total bill, but can get nowhere with her no matter how hard I've tried in all good faith to pay what I owed. I am now owed money and I have no recourse as I am pawned off to one person after the next, none of whom seem to know my account number or how much I really owe. I have not run away from any of these bills, but sought to understand what I'm paying. To that [redacted] told me I'm being "difficult." Really, this is just impossible to comprehend.Desired Settlement: I want a refund for all overpaid dues I was told I owed, including a finance charge. And I would like a copy of the legal document I signed stating that I had 10 months to pay my total bill, which [redacted] said she "most likely" threw in the trash.

Business

Response:

Please see attached response

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: we asked why we were being charged a finance fee, since our bills were repeatedly sent to the wrong address, with the wrong account number and varying and differing amounts "owed." We have the right to ask why we are being charged a finance fee as we never received our bills and had to constantly call to find out where they were. That went on since November 2012. Secondly, we now have been told by [redacted] that Myers Property Management stated to a member of the board that they are holding us civilly liable for our questioning their practices and that they stated that they will call the police if we ever enter their premises again. When nothing can be said reasonably, I guess they have now complained about us to the [redacted] and threatened to call the police because we questioned their unprofessional practices. We don't have anything else to say and stand by our complaint that Myers Property Management mishandled our account.

Regards,

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Description: Property Management

Address: 102 Wheatfield Dr. Ste. A, Milford, Pennsylvania, United States, 18337

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