MyNet Universe Inc.

Complaint: ***
I am rejecting this response because:Through this letter I would like to re-open my complaint against The Car Barn Auto because I had a warranty on the car he fraud and repoed
Regards,
*** ***

Her name is no where on the warranty letter. That is not a warranty from us that is a factory warranty. She had no warranty from us. If she had her own warranty outside of us then she could have used it to get the car fixed which she did not

The customer purchased the car on May 2, 2017.  The vehicle was purchased “As-Is” and the customer signed the federal buyers guide(As-Is statement).  The customer was also offered a service contract and declined it by signing a waiver of service contract document.  On May 15, 2017 the...

customer called stating that the vehicle would not start.  She was told she would have to take it to a mechanic as we could not repair the vehicle for her.  She stated she did not want the vehicle and told us to come pick it up.  The customer signed a voluntary relinquishment form and her account was closed.  Attached are the documents she signed.

The customer who filed the complaint only put $1500 down not $2500. She did call and tell us that the vehicle had mechanical issues. [redacted] the manager at the time did speak to her on 9/5/17. She offered to get it fixed herself. She did not make one payment after she bought it. Kris gave her...

until 10/1/17 to pick back up on the payments. We did not repo it until 10/23/2017 after numerous attempts to call her but we no longer had a working number for her, She did not make her 8/31, 9/15, 9/30, 10/15,10/23 payments.Sincerely yours,[redacted]
[redacted]

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; -webkit-text-stroke: #000000} span.s1 {font-kerning: none} The customer purchased the car on May 2, 2017.  The vehicle was purchased “As-Is” and the customer signed the federal buyers guide(As-Is statement).  The customer was...

also offered a service contract and declined it by signing a waiver of service contract document.  On May 15, 2017 the customer called stating that the vehicle would not start.  She was told she would have to take it to a mechanic as we could not repair the vehicle for her.  She stated she did not want the vehicle and told us to come pick it up.  The customer signed a voluntary relinquishment form and her account was closed.