MyPartsGarage LLC

Initial Business Response /* (1000, 5, 2014/06/16) */
To keep this simple the customer placed 2 orders from us one on May 9th and one on May 18th. He supplied a [redacted] #XXXXXXXXXXXX for the return of the 1 order which we have received and credited his credit card. We have not received a Fedex...

# for the second order and as of today (6/16/2014 @11:30am) the parts are still not here. Paypal our merchant has decided in our favor on this matter and closed the dispute. If and when the parts are received we will be happy to credit his money back. On another note if you check the [redacted] number he sent us the total weight of the shipment was 20 lbs not the 100 he has claimed.
Initial Consumer Rebuttal /* (3000, 7, 2014/06/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
To keep this simple (since merchant can't understand info entered into paypal): tracking number for first order is XXXXXXXXXXXX, 20lbs. Delivered June 6th. Not refunded yet. Tracking for second order is XXXXXXXXXXXX, 73lbs. This one has been refunded. Merchant not only confuses part numbers, but returns as well.
Final Business Response /* (4000, 23, 2014/08/15) */
The parts were not defective, and the screen shot is provided in the attachment for this complaint.
Final Consumer Response /* (4200, 11, 2014/06/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Attached is a screenshot of both paypal disputes. EACH ONE SHOWS THE RIGHT (AND DIFFERENT) TRACKING NUMBER. You were informed of the tracking numbers when the disputes were open. I'm also attaching a printout of the used fedex label that you claim not to have an RGA#, WITH THE RGA number on the first line. In both cases you simply couldn't read and refused to acknowledge you got the parts back. After this being totally your fault, and you failing to timely return my money (haven't got it back yet!), I want you to first acknowledge this as totally your fault and formally apologize. Second, a refund not only for the parts but also $80 for shipping 5 boxes, 100lbs back to you.