MyPostalAddress.org Reviews (%countItem)
MyPostalAddress.org Rating
Address: 4600 E Washington St Ste 300, Phoenix, Arizona, United States, 85034-1908
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Complete scam, I lost my mother just over a week ago, trying to forward all of her mail to me, normally to verify identity its a 1.00 charge. I simply went to USPS which I have done several times, never once even heard of this organization. That is until I checked my bank acct. So thanks to this, I had to file a dispute, cancel my card and wait to receive a new one. Ya know 80 bucks may not sound like much but I just had to spend money on letting go of my momma, 80 is alot!
Hi ***.
We apologize for the misunderstanding. While we are not the USPS, we did submit a Change of Address request to the USPS on your behalf. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the National Do-Not-Call Registry, and more.
Nevertheless, we have a money back satisfaction guarantee. Your order has been cancelled and the charge has been voided. This charge will not process through your account and because we cancelled the order before your card was charged, there is no refund required. Please allow 48 - 72 hours for the charge to update and completely disappear/drop off from your account depending on the speed of the processing bank.
Again, we apologize for any inconvenience this may have caused you and you will still be able to receive the other services at no charge.
If you have any further questions, please call us at ***.
Respectfully,
Customer Support Team
Scam do not fall for it charged me 80 dollars for something that supposed to cost 1 dollar
Hi ***.
We apologize for the misunderstanding. While we are not the USPS, we did submit a Change of Address request to the USPS on your behalf. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the National Do-Not-Call Registry, and more.
Nevertheless, we have a money back satisfaction guarantee. Our records show that on May 12, 2020 05:34 PM you placed an order on our website. Later next day on May 13, 2020 05:08 AM you spoke to our customer service representative Cynthia concerned about the price and after speaking to Cynthia you agreed to keep only the change of address service for a fee of $1.95 and she was able to void the transaction processed for the amount of $79.95 but charge your card for only $1.95. We have never charged you a full amount of $79.95. Because we were able to complete this cancellation within a short period of time after the order was placed means we were able to void the order for $78 before your credit card was ever charged for $79.95. That means the charge you see on your statement was only a temporary authorization and hold on your credit card and because we voided the transaction, you should see that temporary transaction disappear from your statement within 3-5 business days and see the charge for only $1.95 but not $79.95.
As a measure of good faith, we issued you a full refund of $1.95 which should also be reflected in your account within 3-5 business days.
Again, we apologize for any inconvenience this may have caused you. If you have any further questions, please call us at ***.
Respectfully,
Customer Support Team
Complete scam, charged $79.95 for change of address. I don't even knkw how they charged me since I went ti *** to change my address.
Hi ***.
We apologize for the misunderstanding. While we are not the USPS, we do offer a Change of Address service in addition to other convenient services not offered by the USPS. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the National Do-Not-Call Registry, and more.
Nevertheless, we have a money back satisfaction guarantee. Our records show that on May 03, 2020 03:31 PM we received a cancellation request from you submitted over the phone and your order was cancelled and the $79.95 charge was voided. This charge will not process through your account and should completely disappear/drop off within 48-72 hours depending on the speed of the processing bank.
Again, we apologize for any inconvenience this may have caused you. If you have any further questions, please call us at *** Respectfully,
Customer Support Team
Scam. Complete attempt to take advantage of people who are already overwhelmed and stressed with moving. I thought I was simply changing my address with the post office. Have disputed with my credit card company.
Hi ***.
We apologize for the misunderstanding. While we are not the USPS, we did submit a Change of Address request to the USPS on your behalf. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the National Do-Not-Call Registry, and more.
Nevertheless, we have a money back satisfaction guarantee. Our records show we have provided you a full refund on April 02, 2020, which should be reflected in your account within 3-5 business days after the issue date.
Again, we apologize for any inconvenience this may have caused you.
If you have any further questions, please call us at ***.
Respectfully,
Customer Support Team
They charged me $79.95 to change my address. Total SCAM and I'll be contacting my bank to dispute!!!
Hi ***.
We apologize for the misunderstanding. While we are not the ***, we did submit a Change of Address request to the *** on your behalf. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the National Do-Not-Call Registry, and more. Nevertheless, we have a money back satisfaction guarantee.
Our records show that on December 06, 2019, 04:20 PM, you spoke to our customer service representative Lola concerned about the price and after speaking to Lola you agreed to receive custom service package which includes do-not-call list registration, *** address change submission, and other selected moving services at a rate of $9.95. We then issued a refund back to your account for $70 at that time. The refund should be reflected in your account within 3-5 business days after the issue date.
As a measure of good faith, we also issued another refund of $9.95 which should also be reflected in your account within 3-5 business days.
Again, we apologize for any inconvenience this may have caused and you will still be able to receive the other services at no charge.
If you have any further questions, please call us at ***.
Respectfully,
Customer Support Team
Yet another scam company, charged $80 for changing address when my wife tried to change hers. These places really need to be banned from listing with ***.
Hi ***.
We apologize for any misunderstanding. We researched our records using the information provided but were unable to find your transaction.
Rest assured, we have a money back satisfaction guarantee and would like to further assist you. Please provide your order number or a screenshot of the transaction on your bank/card statement. If we can locate your order, we will happily issue a full refund to your account. Otherwise, we will do our best to point you in the right direction.
Again, we apologize for any inconvenience.
If you have any further questions, please call us at ***.
Respectfully,
Customer Support Team
THEY DID NOTHING, STOLE MY MONEY.
I CALLED AND DEMANDED I GET MY $79.95 returned, They agreed, stated it would be in bank in 2-3 days.
It's been 10 days, no money returned, no change of address.
THEIFS!!! and at Christmas Time, how disgusting..
I'm going to file POLICE REPORT TODAY!
I had to put 1 star rating or it wouldnt post.
JUST TERRIFYING!!!!
HORRIBLE PEOPLE
Hi ***.
We apologize for the misunderstanding. While we are not the USPS, we did submit a Change of Address request to the USPS on your behalf. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the National Do-Not-Call Registry, and more.
Nevertheless, we have a money back satisfaction guarantee. We have provided you a full refund, which should be reflected in your account within the next 3-5 business days.
Again, we apologize for any inconvenience this may have caused. If you have any further questions, please call us at ***.
Respectfully,
Customer Support Team
This company/website is very misleading. They did not change my address, I was under the impression that I was changing my address with USPS because this company has designed their website to look like USPS. They did not say that the fee was $59.95, I mistakenly was under the impression that is was $1.00 which I ended up paying USPS the $1.00 to actually change my address which was delayed by this horrible company! When I called they told me they could not do anything for me, that their company does not change addresses and that they offer only to put your number on a do not call list, offer discounts for utility services and have coupons for stores. NONE of which I received but yet paid $59.95!
Hi ***.
We apologize for the misunderstanding. While we are not the USPS, we did submit a Change of Address request to the USPS on your behalf.
Nevertheless, we have a money back satisfaction guarantee. We have provided you a full refund, which should be reflected in your account within the next 3-5 business days.
Again, we apologize for any inconvenience this may have caused. If you have any further questions, please call us at ***.
Respectfully,
Customer Support Team