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MyProMovers

8370 Greensboro Dr Unit 817, McLean, Virginia, United States, 22102-3523

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MyProMovers Reviews (%countItem)

Great results. On time and accurate. Will use any time we have a move. This is the second time we have used them without any glitches.

straightforward service, professional staff and quote was accurate. all you need in a moving company.

The best movers around!! MYProMovers moves a 1000 pound safe to my basement in tight quarters with no problem. They were courteous, professional and technically astute!! I will always use their service. It is simply the best!! Awesome company!!??????????

My ProMovers was wonderful! Everyone I interacted with was very kind and friendly and they were both fast and careful. Thanks for everything!!! Great price too!!

The team was efficient and courteous. They were able to complete the move in under the quoted time. Great experience from quote to move day.

Fantastically efficient !!!!!! These guys are on time, caring, and attentive to personal needs

Joe and Valero were great. Everything moved within 2 hours and done professionally. Love this company

Worked fast, finished ahead of schedule, came in under estimate, great job!

Thanks to Nick and MyProMovers for the best customer service experience! These guys are the best! Staff is very professional and very well trained. They completed my move in 3 hours with an initial estimate of 5 hours on a busy Saturday! Only moving with these guys! Thank you!

MyProMovers - These guys are best. If there are more than 5 star then I would give them all. They handled our move very smoothly. all the three movers are very polite, professional and helpful. They showed up on time, did load and unload as quickly they can. They moved our luggage to bedroom and kitchen that we asked them to do. John and his team was excellent and very hard working ! I would highly highly recommend these guys for your move.

It is my pleasure to write a review for one of MyProMovers crews as they completed the first stage of our move out-of-state. From their early arrival to their afternoon departure, every procedure they made, every interaction with my wife or myself, and every item they prepared for storage and movement was done with courtesy, extreme efficiency, and tireless diligence.
The crew lead, Kevin, masterfully coordinated the packing and loading of our valued goods. It was obvious that both Dennis and Javier respected their crew leader, in no small part because he always worked with them and worked fully as hard as they did. There was never any wasted time or movements. Their work reflects well on MyProMovers and its managers.
I also have appreciated working with Nick the Moving Coordinator, planning our major move. Hopefully, this same crew will be able to complete the 2nd phase of the project. These are the type of employees the company should go to every length to retain.

This “team” of movers appeared to have NEVER done this before in their lives. Their lead mover was a college kid from Florida, just in town for a short time and needed work. They had no experience whatsoever.
They showed up for a very long day without any water or lunch. We fed them and ended up buying them two cases of water- and they left empty water bottles all around our property.
They unloaded the truck and would bring things in and drop them in doorways, at the top of stairs, completely blocking all entrances to bring in more - let alone large furniture, which they decided to bring in last.
I seriously went into every room, emptied it, reorganized the best I could, so that they could bring in furniture.
They banged up our nearly brand new black stainless refrigerator horribly. We’re at a loss with it and will need to order new doors from Samsung to fix it.
The house was freshly painted prior to moving in. They banged up every wall in the stairways, halls, and then some. My husband can fix and patch drywall pretty inexpensively, but matching paint is no fun.
Here’s the most disturbing part of it all. We documented these accidents on the paperwork given to sign in the end while paying for the service. We reached out to Nick DiMoro about these concerns. After a long stressful conversation, he offered to reimburse us $100. He said things like, “we are NOT going to buy you a brand new refrigerator” and “you aren’t being receptive of my solution”. $100 doesn’t pay for a new Samsung fridge door, let alone two doors.
He’s been completely unprofessional and rude throughout this entire experience.
Not the service we paid for. Find someone else. Don’t waste your money!!!

MyProMovers Response • Sep 30, 2019

We are so sorry to hear that you did not have a good moving experience. We’ve tried contacting you numerous times, and you do not pick up the phone or reply to our messages. When you’re ready to give us a call, we’re ready to help you but we cannot provide any solutions until you reply. We want to speak with you about your move for two reasons: 1) Most importantly, we would like to personally apologize and provide compensation for anything that went wrong with your move. We are not perfect; things sometimes go wrong -- and when they do we will own up to them. 2) We want to review the specifics of your move and with which of our team members you had problems. We want to be able to take the necessary actions to make sure these problems are not repeated moving forward.
I hope you get in touch with us soon so we can resolve these issues.
Thanks,
MyProMovers Management

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Address: 8370 Greensboro Dr Unit 817, McLean, Virginia, United States, 22102-3523

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