MyRashGuards.com

We received a complaint from a potential customer because she was having trouble getting in contact with us and our site was temporarily insecure and out of date.I've tested the two phone numbers on our website and they seemed to work just fine, reaching our office lineAnd I believe the site is now secure again, although we're going through a transitional period into the next year to see if we'll continue on the siteI've called and emailed the customer to explain, but it sounds like she's out all this week, but should get that confirmation soon.Any questions, I can be reached at ###-###-#### or respond to this email.Thanks!- [redacted]

We received a complaint from a potential customer because she was having trouble getting in contact with us and our site was temporarily insecure and out of date.I've tested the two phone numbers on our website and they seemed to work just fine, reaching our office line. And I believe the site is...

now secure again, although we're going through a transitional period into the next year to see if we'll continue on the site. I've called and emailed the customer to explain, but it sounds like she's out all this week, but should get that confirmation soon.Any questions, I can be reached at ###-###-#### or respond to this email.Thanks!- [redacted]

Review: This company has an unsecure website and also indicates it's part of the Revdex.com accrediation; which is false avertising. Please investigate my findings; also they give a phone number which you are unable to reach someone. This company needs to be investigated.Desired Settlement: Need to make sure this company is not doing anything illegal. Due to unsecure website and unable to reach at phone # they advertise.

Business

Response:

We received a complaint from a potential customer because she was having trouble getting in contact with us and our site was temporarily insecure and out of date.I've tested the two phone numbers on our website and they seemed to work just fine, reaching our office line. And I believe the site is now secure again, although we're going through a transitional period into the next year to see if we'll continue on the site. I've called and emailed the customer to explain, but it sounds like she's out all this week, but should get that confirmation soon.