Mystical Wonders of Aspen LLC

Complaint: [redacted] I am rejecting this response because: I am writing in response to your email dated March 25, which included the merchant, Barbara M***, response to my complaintThe details of what occurred in MsM***' shop on 12/28/are slightly inaccurateInitially, I went in to MsM [redacted] shop for a reading that her daughter told me would be $During the initial reading, MsM [redacted] convinced me to sign up for an additional program as well as purchase a very expensive crystal that would help my daughter, who is currently illOn my way home, I thought more of the events that took place and was unhappy with the way she conducted businessI believe she finds people's vulnerabilities and uses that against them in order to profit for herselfI realized MsM [redacted] was scamming me into paying more money and immediately decided to cancel her servicesThe next day I went back to her shop to cancel and get a refund on my cardMsM [redacted] refused to credit my card and insisted that the sessions were necessary for the health of my daughterI returned to MsM***' shop a total of three separate times to cancel services, and each time I was met with arguments and stress I then disputed the charges with [redacted] , which she in turn refuted saying that I signed for the chargesI did sign for the charges, however, I attempted to cancel several times within a 24-hour periodAfter I disputed the charges, but before I could appeal the decision, she sent a crystal to my house addressed to my sonThis was sneaky and deceiving as my son, [redacted] , has had no contact with this woman nor was he ever mentioned in the initial readingI told him to immediately return the package to senderMsM [redacted] denies sending the package to my sonI have enclosed the information from the package that she sentThe label clearly says [redacted] , my son, as the receiver and is signed at the bottom by her Not only am I disputing these charges on my card, I am hoping this woman be put out of businessShe is preying on emotionally vulnerable people and using their problems against them instead of helping themI hope to stop her from continuing to take advantage of others Thank you for your time and consideration Sincerely, [redacted]

Mystical wonders of Aspen E Hyman Suite A101 Aspen, CO 81611 ***
***
To whom it may concern
I am Barbara M*** owner of Mystical Wonders of AspenI am responding to a complaint
DIV ***These are the events that occurred on December 28, *** *** came into my shop for an initial reading of $and then she requested my services along with the purchase of very expensive crystalThe next day she came in for her scheduled appointment after we was doneShe told me she could not afford the whole amountI made sure before she made the purchaseShe was very aware that once I ordered her crystalsThere was no refund, she was fine with thatBut I did not want her to be unhappy, so I asked he what she could afford and I would try to take her in as a charity case where I have people and also myself who will give donations towards the purchase of the crystalsShe requested for the help with her daughters very sensitive illness which she stated was an emergency.She told me she wanted to spend $10,I told her I would decently help her, because it was not a selfish-act she was doing it was for her childEven though she clearly stated she had the funds and just did not want to spend it which did not matter to me one way or anotherImmediately refunded her over $10,we also had three sessions together which in total my fee is $1,each meditation and spiritual cleansingIn total was $4,each and with the purchase of a $10,crystal, everything should have been settledI tried several times to reach her to get her mailing address for her purchased order but no responseThen on February 4, I received a phone call from a gentleman named Toni *** who stated new representing *** *** and that she was still dissatisfiedI then explained to him that I did everything in my power to contact her and do everything to make her happyHe then said she would like another $5,and everyone would be happy and there would be no problemAt this point, I just wanted this conflict to go away, he then asked me if I could send this payment via *** to his secretary which I did immediately while he was still on the phoneEnclosed I have sent the email between me and Mr.*** stating I gave the refund and there was no more conflictDuring our conversation Mr.*** told me *** *** still would like her crystal then he personally gave me her home address to send it which I did and addressed it to her not her son which she stated I have also including the mailing label that is in her name as evidenceI do not scam people as she statedShe is simply a very unhappy ungrateful person who is slandering my name for no good reason and I never received a return package from her at allSo I would like to see evidence that she sent itIf there is anything you need from me on this matter, please do not hesitate to ask and I will comply with any request the bureau may need
The person, Mr.***, that I sent the product to was the purchaser using the credit cardPlease see the attachment.
Sincerely, Barbara M*** Mystical Wonders of Aspen

March 30, 2016
*** ***
Dispute Resolution and Ad Review Counselor
Revdex.com
S County Rd 5, Ste Fort Collins, CO
Dear Mr***;
I am writing in response to your email dated March 25, which included the merchant, Barbara M***, response to my complaint. The details of what occurred in MsM***' shop on 12/28/are slightly inaccurate. Initially, I went in to MsM*** shop for a reading that her daughter told me would be $125.00. During the initial reading, MsM*** convinced me to sign up for an additional program as well as purchase a very expensive crystal that would help my daughter, who is currently ill. On my way home, I thought more of the events that took place and was unhappy with the way she conducted business. I believe she finds people's vulnerabilities and uses that against them in order to profit for herself. I realized MsM*** was scamming me into paying more money and immediately decided to cancel her services. The next day I went back to her shop to cancel and get a refund on my card. MsM*** refused to credit my card and insisted that the sessions were necessary for the health of my daughter. I returned to MsM***' shop a total of three separate times to cancel services, and each time I was met with arguments and stress
I then disputed the charges with ***, which she in turn refuted saying that I signed for the charges. I did sign for the charges, however, I attempted to cancel several times within a 24-hour period. After I disputed the charges, but before I could appeal the decision, she sent a crystal to my house addressed to my son. This was sneaky and deceiving as my son, *** ***, has had no contact with this woman nor was he ever mentioned in the initial reading. I told him to immediately return the package to sender. MsM*** denies sending the package to my son. I have enclosed the information from the package that she sent. The label clearly states *** ***, my son, as the receiver and is signed at the bottom by her
Not only am I disputing these charges on my card, I am hoping this woman be put out of business. She is preying on emotionally vulnerable people and using their problems against them instead of helping them. I hope to stop her from continuing to take advantage of others
Thank you for your time and consideration
Sincerely,
*** ***
*** ***

March 30, 2016 *** *** Dispute Resolution and Ad Review Counselor Revdex.com S County Rd 5, Ste Fort Collins, CO Dear Mr***; I am writing in response to your email dated March 25, which included the merchant, Barbara M***, response to my complaint. The details of what occurred in MsM***' shop on 12/28/are slightly inaccurate. Initially, I went in to MsM*** shop for a reading that her daughter told me would be $125.00. During the initial reading, MsM*** convinced me to sign up for an additional program as well as purchase a very expensive crystal that would help my daughter, who is currently ill. On my way home, I thought more of the events that took place and was unhappy with the way she conducted business. I believe she finds people's vulnerabilities and uses that against them in order to profit for herself. I realized MsM*** was scamming me into paying more money and immediately decided to cancel her services. The next day I went back to her shop to cancel and get a refund on my card. MsM*** refused to credit my card and insisted that the sessions were necessary for the health of my daughter. I returned to MsM***' shop a total of three separate times to cancel services, and each time I was met with arguments and stress I then disputed the charges with ***, which she in turn refuted saying that I signed for the charges. I did sign for the charges, however, I attempted to cancel several times within a 24-hour period. After I disputed the charges, but before I could appeal the decision, she sent a crystal to my house addressed to my son. This was sneaky and deceiving as my son, *** ***, has had no contact with this woman nor was he ever mentioned in the initial reading. I told him to immediately return the package to sender. MsM*** denies sending the package to my son. I have enclosed the information from the package that she sent. The label clearly states *** ***, my son, as the receiver and is signed at the bottom by her. Not only am I disputing these charges on my card, I am hoping this woman be put out of business. She is preying on emotionally vulnerable people and using their problems against them instead of helping them. I hope to stop her from continuing to take advantage of others. Thank you for your time and considerationSincerely, *** *** *** ***

Mystical wonders of Aspen E Hyman Suite A101 Aspen, CO 81611 ***
***
To whom it may concernI am Barbara M*** owner of Mystical Wonders of AspenI am responding to a complaint DIV ***These are the events that occurred on
December 28, *** *** came into my shop for an initial reading of $and then she requested my services along with the purchase of very expensive crystalThe next day she came in for her scheduled appointment after we was doneShe told me she could not afford the whole amountI made sure before she made the purchaseShe was very aware that once I ordered her crystalsThere was no refund, she was fine with thatBut I did not want her to be unhappy, so I asked he what she could afford and I would try to take her in as a charity case where I have people and also myself who will give donations towards the purchase of the crystalsShe requested for the help with her daughters very sensitive illness which she stated was an emergency.She told me she wanted to spend $10,I told her I would decently help her, because it was not a selfish-act she was doing it was for her childEven though she clearly stated she had the funds and just did not want to spend it which did not matter to me one way or anotherImmediately refunded her over $10,we also had three sessions together which in total my fee is $1,each meditation and spiritual cleansingIn total was $4,each and with the purchase of a $10,crystal, everything should have been settledI tried several times to reach her to get her mailing address for her purchased order but no responseThen on February 4, I received a phone call from a gentleman named Toni *** who stated new representing *** *** and that she was still dissatisfiedI then explained to him that I did everything in my power to contact her and do everything to make her happyHe then said she would like another $5,and everyone would be happy and there would be no problemAt this point, I just wanted this conflict to go away, he then asked me if I could send this payment via *** to his secretary which I did immediately while he was still on the phone.Enclosed I have sent the email between me and Mr.*** stating I gave the refund and there was no more conflictDuring our conversation Mr.*** told me *** *** still would like her crystal then he personally gave me her home address to send it which I did and addressed it to her not her son which she stated I have also including the mailing label that is in her name as evidenceI do not scam people as she statedShe is simply a very unhappy ungrateful person who is slandering my name for no good reason and I never received a return package from her at allSo I would like to see evidence that she sent itIf there is anything you need from me on this matter, please do not hesitate to ask and I will comply with any request the bureau may need The person, Mr.***, that I sent the product to was the purchaser using the credit cardPlease see the attachment. Sincerely, Barbara M*** Mystical Wonders of Aspen

Complaint: ***
I am rejecting this response because: I am writing in response to your email dated March 25, which included the merchant, Barbara M***, response to my complaintThe details of what occurred in MsM***' shop on 12/28/are slightly inaccurateInitially, I went in to MsM*** shop for a reading that her daughter told me would be $During the initial reading, MsM*** convinced me to sign up for an additional program as well as purchase a very expensive crystal that would help my daughter, who is currently illOn my way home, I thought more of the events that took place and was unhappy with the way she conducted businessI believe she finds people's vulnerabilities and uses that against them in order to profit for herselfI realized MsM*** was scamming me into paying more money and immediately decided to cancel her servicesThe next day I went back to her shop to cancel and get a refund on my cardMsM*** refused to credit my card and insisted that the sessions were necessary for the health of my daughterI returned to MsM***' shop a total of three separate times to cancel services, and each time I was met with arguments and stress
I then disputed the charges with ***, which she in turn refuted saying that I signed for the chargesI did sign for the charges, however, I attempted to cancel several times within a 24-hour periodAfter I disputed the charges, but before I could appeal the decision, she sent a crystal to my house addressed to my sonThis was sneaky and deceiving as my son, *** ***, has had no contact with this woman nor was he ever mentioned in the initial readingI told him to immediately return the package to senderMsM*** denies sending the package to my sonI have enclosed the information from the package that she sentThe label clearly says *** ***, my son, as the receiver and is signed at the bottom by her
Not only am I disputing these charges on my card, I am hoping this woman be put out of businessShe is preying on emotionally vulnerable people and using their problems against them instead of helping themI hope to stop her from continuing to take advantage of others
Thank you for your time and consideration
Sincerely,
*** ***
*** ***

Complaint: [redacted]
I am rejecting this response because: 
I am writing in response to your email dated March 25, 2016 which included the merchant, Barbara M[redacted], response to my complaint. The details of what occurred in Ms. M[redacted]' shop on 12/28/15 are slightly inaccurate. Initially, I went in to Ms. M[redacted] shop for a reading that her daughter told me would be $125.00. During the initial reading, Ms. M[redacted] convinced me to sign up for an additional program as well as purchase a very expensive crystal that would help my daughter, who is currently ill. On my way home, I thought more of the events that took place and was unhappy with the way she conducted business. I believe she finds people's vulnerabilities and uses that against them in order to profit for herself. I realized Ms. M[redacted] was scamming me into paying more money and immediately decided to cancel her services. The next day I went back to her shop to cancel and get a refund on my card. Ms. M[redacted] refused to credit my card and insisted that the sessions were necessary for the health of my daughter. I returned to Ms. M[redacted]' shop a total of three separate times to cancel services, and each time I was met with arguments and stress.
I then disputed the charges with [redacted], which she in turn refuted saying that I signed for the charges. I did sign for the charges, however, I attempted to cancel several times within a 24-hour period. After I disputed the charges, but before I could appeal the decision, she sent a crystal to my house addressed to my son. This was sneaky and deceiving as my son, [redacted], has had no contact with this woman nor was he ever mentioned in the initial reading. I told him to immediately return the package to sender. Ms. M[redacted] denies sending the package to my son. I have enclosed the information from the package that she sent. The label clearly says [redacted], my son, as the receiver and is signed at the bottom by her.
Not only am I disputing these charges on my card, I am hoping this woman be put out of business. She is preying on emotionally vulnerable people and using their problems against them instead of helping them. I hope to stop her from continuing to take advantage of others.
Thank you for your time and consideration.
Sincerely,
[redacted]
[redacted]