MZ Tree Service, LLC

[*This consumer message was received by Revdex.com staff member [redacted] via phone.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] 16, and find that this resolution is satisfactory to me *The consumer said he has received an apology and a payment for damages Regards, [redacted] ***

This business response was received via phone (voicemail message) left for Revdex.com by the owner.The owner stated he was a subcontractor of [redacted] ; he said [redacted] said he had permission to use [redacted] s yard.The owner stated his business parked a trailer on [redacted] ***'s yard just on the final day of work performed.The owner said his business's trailer was parked on [redacted] yard so they could clean the debris from their customer's yard.The owner said he chose not respond to a "rowdy" voicemail left by Mr [redacted]

This is the first time I hear anything in regards to this matterMe*** clearly has my phone number as the contract was set up between the two of usOn this job there was subcontractorsI am clueless as to why she has contacted everyone else except meHer getting the "runaround" is from one
of the subcontractors NOT MZ Tree ServiceI would like to personally take a look at the yard and make it right with the customerAgain this is the first time I have heard of this matterThanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
MZ Tree service has allowed Alex to act as an agent of the company as throughout the process, he has discussed logistics with me. When I talked to Alex after the job completion, he would say that Zack was busy and then make arrangements of their next steps. Furthermore, I emailed Zack a notice of my complaints after the job completion and had no response. In MZ's response (Zack), he indicated he wanted to come out and see the damage. His company caused the damage and he has seen it firsthand already. I feel this is another stall tactic on their part. I am also enclosing a video of the state of my backyard as well as the neighbor's for both the Revdex.com and him to see, as necessary.
Regards,
*** ***

This business response was received by Revdex.com staff member AH via phone.The owner stated he will have *** *** *** reach out to Mr*** to discuss this matter and to try to resolve it.The owner has asked for any pictures or estimates *** *** may have as it pertains to the damages he alleges were caused by his business

[*This consumer message was received by Revdex.com staff member ** via phone.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]16, and find that this resolution is satisfactory to me.  *The consumer said he has  received an apology and a payment for damages.
Regards,
[redacted]

This business response was received via phone (voicemail message) left for Revdex.com by the owner.The owner stated he was a subcontractor of [redacted]; he said [redacted] said he had permission to use [redacted]s yard.The owner stated his business parked a trailer on [redacted]'s yard...

just on the final day of work performed.The owner said his business's trailer was parked on [redacted] yard so they could clean the debris from their customer's yard.The owner said he chose not respond to a "rowdy" voicemail left by Mr. [redacted]