We have spoken with [redacted] on Jan 2, have authorized and made arrangements to pick up her chair on Thursday Jan 2015, for a full refund of her disputed amount of $809.05, which will be credited on her credit card after the chair is back in our building, Our office manager has been asked to give [redacted] a follow up phone call after crediting her cardIf you need any additional information please let me knowAllyson L***
I BOUGHT AREA RUG FROM NBLIEBMAN ON 3/11/IT WAS DELIVERED ABOUT WEEKS LATERIT IS A SURYA GRS GRASSHOPPER 5X8, I PAID THE RUGS IS FALLING APARTI SHOULD OF CALLED RIGHT AWAY ,BUT I DIDN'TI CALLED AND SPOKE TO DIANE THE END OF MAY, THEY SENT A MAN OUT ON 6/4, HE TOOK PICTURES AND SAID THE RUG LOOKED DEFECTIVEDIANE CALLED MONDAY AND SAID SHE WOULD CALL ME BACK ON FRIDAYTHEN VINCE CALLED ME FRIDAY NIGHT AND SAID SOMETHING MUST OF HAPPENED WITH THE RUG, MAYBE MY SWEEPERHE HAD TO TALK TO THE GENERAL MANGERHE CALLED AGAIN ON SATURDAY AND SAID THEY WOULD TAKE THE RUG BACK BUT I WOULD BE CHARGE RESTOCKING FEE AND THAT THE RUG IS MADE OUT OF JUTE AND YOU SHOULD NOT RUN A SWEEPER OVER IT! HOW DO YOU CLEAN A RUG, NOTHING IS WRONG WITH MY SWEEPERI TOLD HIM TO DO WHAT HE NEEDS TO DO AND I WOULD FILE A COMPLAINT WITH Revdex.comTHE RUG IS STILL IN MY HOUSE WAITING FOR SOMEONE TO PICK IT UPI HAVE NEVER HEARD OF SUCH A THING THAT YOU CAN'T RUN A SWEEPER OVER A RUGTHEY SHOULD NOT SELL RUGS LIKE THATSO I'M OUT FOR A RUG THAT THEY SOLD ME THAT WAS BAD FROM THE STARTI SHOULD OF SAID THIS IS A BRAIDED RUG AND THE BRAIDS ARE COMING APART OR THE THREADS
We purchased a couch and love seat from N.BLeibman and both were delivered on January 27, The fabric we selected was a synthetic leather materialWe picked this fabric at the recommendation of the sales representativeWetold her that we had young children and cats and that we wanted a material that was very durable and easy to cleanThe delivery man told me that we had a few days to look everything over and see if there were any flawsHe told me to call the office if we noticed anything wrongWhen my husband and I inspected the items, we noticed some flawsThe cushions on the love seat (the ones you would sit on) are attached uneven so that the right side sticks out more than an inch further than the left sideIn addition, there were tiny Knicks in the fabric of the sofa on of the seats - it looked like the outer layer of fabric was picked off in those spotsI called N.BLeibman within hours of delivery to report these flaws and expressed my concern over the d
we have been working with the manufacturer to replace the sofa, we take our customers satisfaction very seriously and try to get issues resolved asap, however in a case like this when the manuf lets us down by sending incorrect parts-and in this case also longer delays than usual it does understandably lead to a customer loosing faith in it- We have spoken with this customer and offered to have them either come in and reselect something else or we will arrange to come out to pick up the product and refund the full purchase priceThe customer has let us know he would just like to return and get the full refund so we will be making arrangements to do soWe have made customer aware of the time frame to get this complete
We have spoken with [redacted] on Jan 2, have authorized and made arrangements to pick up her chair on Thursday Jan 2015, for a full refund of her disputed amount of $809.05, which will be credited on her credit card after the chair is back in our building, Our office manager has been asked to give [redacted] a follow up phone call after crediting her cardIf you need any additional information please let me knowAllyson L***
I BOUGHT AREA RUG FROM NBLIEBMAN ON 3/11/IT WAS DELIVERED ABOUT WEEKS LATERIT IS A SURYA GRS GRASSHOPPER 5X8, I PAID THE RUGS IS FALLING APARTI SHOULD OF CALLED RIGHT AWAY ,BUT I DIDN'TI CALLED AND SPOKE TO DIANE THE END OF MAY, THEY SENT A MAN OUT ON 6/4, HE TOOK PICTURES AND SAID THE RUG LOOKED DEFECTIVEDIANE CALLED MONDAY AND SAID SHE WOULD CALL ME BACK ON FRIDAYTHEN VINCE CALLED ME FRIDAY NIGHT AND SAID SOMETHING MUST OF HAPPENED WITH THE RUG, MAYBE MY SWEEPERHE HAD TO TALK TO THE GENERAL MANGERHE CALLED AGAIN ON SATURDAY AND SAID THEY WOULD TAKE THE RUG BACK BUT I WOULD BE CHARGE RESTOCKING FEE AND THAT THE RUG IS MADE OUT OF JUTE AND YOU SHOULD NOT RUN A SWEEPER OVER IT! HOW DO YOU CLEAN A RUG, NOTHING IS WRONG WITH MY SWEEPERI TOLD HIM TO DO WHAT HE NEEDS TO DO AND I WOULD FILE A COMPLAINT WITH Revdex.comTHE RUG IS STILL IN MY HOUSE WAITING FOR SOMEONE TO PICK IT UPI HAVE NEVER HEARD OF SUCH A THING THAT YOU CAN'T RUN A SWEEPER OVER A RUGTHEY SHOULD NOT SELL RUGS LIKE THATSO I'M OUT FOR A RUG THAT THEY SOLD ME THAT WAS BAD FROM THE STARTI SHOULD OF SAID THIS IS A BRAIDED RUG AND THE BRAIDS ARE COMING APART OR THE THREADS
We purchased a couch and love seat from N.BLeibman and both were delivered on January 27, The fabric we selected was a synthetic leather materialWe picked this fabric at the recommendation of the sales representativeWetold her that we had young children and cats and that we wanted a material that was very durable and easy to cleanThe delivery man told me that we had a few days to look everything over and see if there were any flawsHe told me to call the office if we noticed anything wrongWhen my husband and I inspected the items, we noticed some flawsThe cushions on the love seat (the ones you would sit on) are attached uneven so that the right side sticks out more than an inch further than the left sideIn addition, there were tiny Knicks in the fabric of the sofa on of the seats - it looked like the outer layer of fabric was picked off in those spotsI called N.BLeibman within hours of delivery to report these flaws and expressed my concern over the d
we have been working with the manufacturer to replace the sofa, we take our customers satisfaction very seriously and try to get issues resolved asap, however in a case like this when the manuf lets us down by sending incorrect parts-and in this case also longer delays than usual it does understandably lead to a customer loosing faith in it- We have spoken with this customer and offered to have them either come in and reselect something else or we will arrange to come out to pick up the product and refund the full purchase priceThe customer has let us know he would just like to return and get the full refund so we will be making arrangements to do soWe have made customer aware of the time frame to get this complete