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N & F Granite

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N & F Granite Reviews (3)

Very dissatisfied with N&F Granite. As you can see my counter top is separating due to them not bracing where my dishwasher is. I actually had my Kitchen and bathroom counter tops replace. The bathroom was supposed to have a rectangle sink hole and they cut it out for a round sink. I called about the counter over the sink and they informed me there would be a $150.00 service call. They were to come on 4/26/2019, I took off work that afternoon to be there. Received a call stating the could not make it, would be there on Sat. 4/27/2019 between 1:00 & 1:30. Rushed home from spending time with my grandchildren only for them not to show up. Tried to N&F Granite @ 2:22 only to find out they closed @ 2:00 on Saturdays. I had plans for that evening when I received a call from Elmer @ 3:34 wanting to come @5:45 that evening. I told him I was sorry but I had plans.
He then asked if he could come Sunday morning between 7:00 & 7:30. I told him to come on. Needless to day he did not show up. He called @ 12:42 and said he would be there Monday after lunch. Again I took off work to be there and he was a no show once again. I called N&F and explained the whole process and I was informed Secretary would talk to owner about wavering the $150.00 and call me back. Needless to say no one called me back. I then called again on 4/30/2019 and was told My file was flagged that I had to pay the $150.00 for them to come out. I do not and I repeat they do not have responsible employees working for this company. I do not recommend them to anyone. See pictures below of my counter tops cut and installed by N&F Granite!

This is the store out of Slidell La.

Poor quality of service done. Installer was rude and would not communicate. Granite cracked and chipped. NF Granite failed to capture appropriate measurements for installation. They failed to communicate the countertops would be shorter than previous countertops even though they have corresponded with me several times. NF Granite installed two pieces versus installing one slab trying to short change me the consumer. Chipped countertop that is the same exact measurements as the bartop is one piece. Company ignores calls. On company facebook page there are several pictures of bartop that are one piece. Seams are rough and not smooth. Work is poor. Material is dull and appears to be used. Installer did not ask for brackets on site and told me my husband would know what to do. When I formed this to company they stated the installer ask if he feels like it.Desired SettlementTo have one piece bartop installed. To have countertop that is not cracked.

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Description: Granite, Marble & Granite Installation, Stonework Fabrication

Address: 8470 Summit Cv, Olive Branch, Mississippi, United States, 38654

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