Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this response/resolution is satisfactory to me Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] they have contacted me and said they will make the repairsWe are still waiting on them to complete the repairs If they do we are satisfied Regards, [redacted] ***
August 22, Revdex.com Serving Central Indiana RE: Revdex.com ID# [redacted] [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated August 15, 2016, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We have been in communication with Mr [redacted] and have reached an amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this Complaint, please contact me directly at (901)259-Respectfully submitted, Sametria A [redacted] Corporate Customer Relations Team Leader
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted]
December 9, Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated December 2, 2015, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We have been in communication with Mr [redacted] and have addressed his concerns.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this complaint, please feel free to contact me at [redacted] .Respectfully, Janice [redacted] Corporate Customer Relations Lead
American Residential Services, LLC D/B/A ARS Indiana ("ARS") has received your email dated December 8, 2016, regarding the above-referenced complaintThank you for bringing this matter to our attention and allowing us the opportunity to respond We are currently in communication
with above referenced customer to gain a better understanding of the Complaint and hope to achieve an amicable resolution very soonARS prides itself on providing premier customer service and appreciates your assistance in resolving this disputeIf you require additional information regarding this complaint, please contact me directly at (901) 259-
May 6, Revdex.com Serving Central Indiana RE: Revdex.com ID# *** *** *** American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email
dated May 3, 2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We are currently in communication with Mr*** to gain a better understanding of the Complaint and hope to achieve an amicable resolution very soonARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this Complaint, please contact Janice H*** at ***Respectfully submitted, Jason C*** Corporate Online Reputation Analyst
March 25, Revdex.com of Central IndianaRE: Revdex.com ID# *** *** *** American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated March 18, 2015, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. In addition to the letter we’ve overnighted to her, we have provided MsBeloso with the requested documentation and have made multiple attempts to reach her via phone at *** *** to ensure her satisfaction. We look forward to speaking with her when given the opportunity.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.Respectfully, Tracey H***Corporate Customer Relations Supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
April 11, Revdex.com Serving Central Indiana RE: Revdex.com ID# *** *** *** American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated April 5,
2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We have been in communication with Ms*** and have reached an amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please feel free to contact Janice Harris at (901)259-Respectfully, Jason *** Corporate Online Reputation Analyst
American Residential Services, LLC D/B/A ("ARS") has received your email dated January 3, regarding the above-referenced complaintThank you for bringing this matter to our attention and allowing us the opportunity to respondWe have been in communication with the customer and have reached
an amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this disputeIf you require additional information regarding this complaint, please contact me directly at (901) 271-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
American Residential Services, LLC D/B/A ("ARS") has received your email dated July 31, regarding the above-referenced complaintThank you for bringing this matter to our attention and allowing us the opportunity to respondWe have been in communication with the customer and have reached an
amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this disputeIf you require additional information regarding this complaint, please contact me directly at (901) 271-
June 22, 2015 Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated June 15,...
2015, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We have reached out to Mr. [redacted] to schedule a home visit to address his concerns. We look forward to working with him upon receiving a return call to schedule the appointment at his convenience.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please feel free to contact me at (901) 271-9722.Respectfully, Brenda [redacted]Vice President, Corporate Customer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
December 7, 2015Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] Sharon J
Smith American Residential Services, LLC
D/B/A...
ARS/Rescue Rooter (“ARS”) has received your email dated December 3, 2015,
regarding the above-referenced complaint.
Thank you for bringing this matter to our attention and allowing us the
opportunity to respond. We have been in communication with Ms.
Smith and have reached an amicable resolution with her.ARS prides itself on providing premier
customer service and appreciates your assistance in resolving this
dispute. If you require additional
information regarding this complaint, please free to contact me at [redacted].Respectfully, Janice [redacted]Corporate Customer Relations
Lead
March 13, 2015Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] [redacted] American Residential Services,...
LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated March 7, 2015, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We are currently in communication with Ms. Beloso to gain a better understanding of the complaint and hope to achieve an amicable resolution very soon.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.Respectfully, Tracey H[redacted]Corporate Customer Relations Supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
March 19, 2015Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated March...
9, 2015, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We are currently in communication with Mr. [redacted] to gain a better understanding of the complaint and hope to achieve an amicable resolution very soon.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.Respectfully, Tracey H[redacted]Corporate Customer Relations Supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not heard from the company at all. Again, I request that the company cease and desist billing us and send a zero balance confirmation for the reasons previously iterated.
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this response/resolution is satisfactory to me Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] they have contacted me and said they will make the repairsWe are still waiting on them to complete the repairs If they do we are satisfied Regards, [redacted] ***
August 22, Revdex.com Serving Central Indiana RE: Revdex.com ID# [redacted] [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated August 15, 2016, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We have been in communication with Mr [redacted] and have reached an amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this Complaint, please contact me directly at (901)259-Respectfully submitted, Sametria A [redacted] Corporate Customer Relations Team Leader
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted]
December 9, Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated December 2, 2015, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We have been in communication with Mr [redacted] and have addressed his concerns.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this complaint, please feel free to contact me at [redacted] .Respectfully, Janice [redacted] Corporate Customer Relations Lead
American Residential Services, LLC D/B/A ARS Indiana ("ARS") has received your email dated December 8, 2016, regarding the above-referenced complaintThank you for bringing this matter to our attention and allowing us the opportunity to respond We are currently in communication
with above referenced customer to gain a better understanding of the Complaint and hope to achieve an amicable resolution very soonARS prides itself on providing premier customer service and appreciates your assistance in resolving this disputeIf you require additional information regarding this complaint, please contact me directly at (901) 259-
May 6, Revdex.com Serving Central Indiana RE: Revdex.com ID# *** *** *** American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email
dated May 3, 2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We are currently in communication with Mr*** to gain a better understanding of the Complaint and hope to achieve an amicable resolution very soonARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this Complaint, please contact Janice H*** at ***Respectfully submitted, Jason C*** Corporate Online Reputation Analyst
March 25, Revdex.com of Central IndianaRE: Revdex.com ID# *** *** *** American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated March 18, 2015, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. In addition to the letter we’ve overnighted to her, we have provided MsBeloso with the requested documentation and have made multiple attempts to reach her via phone at *** *** to ensure her satisfaction. We look forward to speaking with her when given the opportunity.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.Respectfully, Tracey H***Corporate Customer Relations Supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
April 11, Revdex.com Serving Central Indiana RE: Revdex.com ID# *** *** *** American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated April 5,
2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We have been in communication with Ms*** and have reached an amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please feel free to contact Janice Harris at (901)259-Respectfully, Jason *** Corporate Online Reputation Analyst
American Residential Services, LLC D/B/A ("ARS") has received your email dated January 3, regarding the above-referenced complaintThank you for bringing this matter to our attention and allowing us the opportunity to respondWe have been in communication with the customer and have reached
an amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this disputeIf you require additional information regarding this complaint, please contact me directly at (901) 271-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
American Residential Services, LLC D/B/A ("ARS") has received your email dated July 31, regarding the above-referenced complaintThank you for bringing this matter to our attention and allowing us the opportunity to respondWe have been in communication with the customer and have reached an
amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this disputeIf you require additional information regarding this complaint, please contact me directly at (901) 271-
June 22, 2015 Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated June 15,...
2015, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We have reached out to Mr. [redacted] to schedule a home visit to address his concerns. We look forward to working with him upon receiving a return call to schedule the appointment at his convenience.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please feel free to contact me at (901) 271-9722.Respectfully, Brenda [redacted]Vice President, Corporate Customer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
December 7, 2015Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] Sharon J
Smith American Residential Services, LLC
D/B/A...
ARS/Rescue Rooter (“ARS”) has received your email dated December 3, 2015,
regarding the above-referenced complaint.
Thank you for bringing this matter to our attention and allowing us the
opportunity to respond. We have been in communication with Ms.
Smith and have reached an amicable resolution with her.ARS prides itself on providing premier
customer service and appreciates your assistance in resolving this
dispute. If you require additional
information regarding this complaint, please free to contact me at [redacted].Respectfully, Janice [redacted]Corporate Customer Relations
Lead
March 13, 2015Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] [redacted] American Residential Services,...
LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated March 7, 2015, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We are currently in communication with Ms. Beloso to gain a better understanding of the complaint and hope to achieve an amicable resolution very soon.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.Respectfully, Tracey H[redacted]Corporate Customer Relations Supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
March 19, 2015Revdex.com of Central IndianaRE: Revdex.com ID# [redacted] [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has received your email dated March...
9, 2015, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We are currently in communication with Mr. [redacted] to gain a better understanding of the complaint and hope to achieve an amicable resolution very soon.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.Respectfully, Tracey H[redacted]Corporate Customer Relations Supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not heard from the company at all. Again, I request that the company cease and desist billing us and send a zero balance confirmation for the reasons previously iterated.
Regards,
[redacted]