N & L Decks R Us Reviews (3)
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N & L Decks R Us Rating
Description: HOME IMPROVEMENTS
Address: 1442 Castleton Avenue, Staten Island, New York, United States, 10302
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
*** repaired my deck in a very timely fashionHe
also compensated me for the repair work that I had to do on my bathroomThank you Revdex.com for your help in resolving this matter
Review: We hired Decks Are Us, [redacted] to build a 14'x21' deck on our Brooklyn Coop rooftop. Though his workmanship was basically sound, he left the job unfinished, we were stupid enough to have prepaid him for the work to be done in its entirety. When, the following summer, I reminded him of the incompleteness he, as usual, glib and "friendly" as he is, promised that we were on "the waiting list". Now another year later, he no longer responds to my emails/phone calls, leaving us to take on the many dollars to get another contractor to finish the task. I do not like this misrepresentation and irresponsibility, and of course feel he/his Company should finish the job or experience consequences.Desired Settlement: For an immediate completion of the job.
Consumer
Response:
At this time, I have not been contacted by N & L Decks R Us regarding complaint ID [redacted].
Sincerely,
Review: Decks-r-us did 2 jobs for me. One was a deck and the other was a total renovation of my upstairs bathroom. The facing around the deck is coming off and he has stopped taking my phone calls.
When the bathroom was done I had water dripping into my dining room ceiling. He came back,cut a 6 foot hole in my dining room ceiling and found that the tub wasn't installed properly. He fixed the tub and left the hole. Good thing he did because water was still dripping.Turns out he didn't install the toilet or shower doors correctly either. I've paid over $1,200.00 to fix these problems.Desired Settlement: I'd like 1,200.00 from him and for him to fix the deck.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted] repaired my deck in a very timely fashion. He also compensated me for the repair work that I had to do on my bathroom. Thank you Revdex.com for your help in resolving this matter.