I apologize for any inconvenience,I looked into your order and it has been submitted to our accounting department for a refund [redacted] / [redacted] I also re-submitted it to the accounting department to speed things up.Thank You
I am rejecting this response because: I have been told by them numerous times that the money will be placed in my account and it never arrives To date the money has still not been receivedI was told refunds were issued on Friday's and today is Tuesday and I still do not have any money in my account
I am rejecting this response because: I am filing the claimI purchased the transmissionI do not have any knowledge of the current status of this issueI need to know what is being done to resolve this Specifically Thank you Also, I do not know who "someone" is nor does any person reading this Please specify
I am rejecting this response because: bussines days after the first respond of this complaind still no refundThis is unaceptable, almost months after the engine purchase
I apologize for any inconvenience,I looked into your order and it has been shipped.Thank YouShipping Status Update: ShippedDate Time Shipped: [redacted] Carrier: [redacted] Shipping Tracking#: [redacted]
I apologize for any inconvenience,I looked into your order and it has been submitted to our accounting department for a refundDepending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things upA 35% restocking fee applies to all returns for items ordered in error -- or not needed( [redacted] )Thank You
I apologize for any inconvenience, I looked into your order and it has been submitted to our accounting department for a refund ( [redacted] )Depending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things up.Thank You
I am rejecting this response because: Despite this company's claim, no refund has been submitted My bank provides same-day access to any deposited funds It is apparent that this company has not issued a refund and their malarkey about billing cycles is nothing but a stall tactic If the Revdex.com has no enforcement authority, maybe the court does
I apologize for any inconvenience,I looked into your order and it has been submitted to our accounting department for a refund( [redacted] ) Depending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things up.Thank You
I am rejecting this response because: it is already two billing cycles...you can't talk to anyone in their accounting department...I work administrative accounting...I can credit a credit card immediately...these clowns are consummate liars and frankly criminal thieves
I am rejecting this response because: They're recommending that I contact their accounting department via e-mail I have e-mailed such "department" several timesThey have my phone number AND my e-mail address and, they have NEVER made any attempt to respond to my messages I know the RMS number I always provide it to them when I leave messages They say they check all messages on a weekly basisWell, It's been three months and, they haven't taken ANY action.All they need to do is process my refund TODAY, that's ALL they need to do There is no need for apologies, suggestions, recommendations or excuses!!! Just refund my money today!
I am rejecting this response because: I've heard the 'full business cycle' excuse for more than a month now I've also already heard the 'I'll re-submit this to accounting' response, and judging from all of the Revdex.com complaints, I'm not the only one.I will accept the response when I actually see the refund Thank you
I apologize for any inconvenience, I looked into your order and it has been submitted to our accounting department for a refund. Your refund reference number is [redacted] . If you have any questions you can email the accounting department directly at [redacted] Thank You
Filed an original Revdex.com claim on 07/31/2015, complaint # [redacted] Accepted response from Bavarian Auto Recycling when they stated they would finally respond to the refund due to me since March with the understanding it may take up to one fully billing cycleHave checked for the credit regularly since 07/31/through August and now into September (more than one full billing cycle) and there is still no refundThis has been going on since March 2015, going on six months of very poor customer service, dishonest business practices, lack of responsiveness and failure to deliver promised goods, services and refundsOriginal claim information is shown here:On March 31, 2015, I called and spoke to ***I ordered and paid for a head with valves for a [redacted] I was told it would ship within California by the end of the week or early the following week directly to Los Gatos and [redacted] I followed up on April 02, 09, 14, 15, twice, twice, and April 24, when the part finally arrivedIn each call I was told that they had problems with their courier, they broke down, it was already delivered, they switched couriers, etcMeanwhile the shop expecting the part had to delay their scheduleFor the inconvenience, delays and poor customer service, I was told by [redacted] they would include two light grey front visors and a total credit of $300.00Since then I have been provided with [redacted] and [redacted] dating back to May 01, 2015, with no credit issued yetEach time I call (May 1, May 15, June 19, July 24, July and July 30, 2015) I've been told its up to accounting and there is nothing they can doI've left my name, email and R#'s with accounting at xmultiple times and have received no refund or communication.I will not settle for anything less than the $refund owed to me and will not agree to close the claim until the credit has appeared on my statement
I apologize for any inconvenience,I looked into your order and it has been submitted to our accounting department for a refund [redacted] / [redacted] I also re-submitted it to the accounting department to speed things up.Thank You
I am rejecting this response because: I have been told by them numerous times that the money will be placed in my account and it never arrives To date the money has still not been receivedI was told refunds were issued on Friday's and today is Tuesday and I still do not have any money in my account
I am rejecting this response because: I am filing the claimI purchased the transmissionI do not have any knowledge of the current status of this issueI need to know what is being done to resolve this Specifically Thank you Also, I do not know who "someone" is nor does any person reading this Please specify
I am rejecting this response because: bussines days after the first respond of this complaind still no refundThis is unaceptable, almost months after the engine purchase
I apologize for any inconvenience,I looked into your order and it has been shipped.Thank YouShipping Status Update: ShippedDate Time Shipped: [redacted] Carrier: [redacted] Shipping Tracking#: [redacted]
I apologize for any inconvenience,I looked into your order and it has been submitted to our accounting department for a refundDepending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things upA 35% restocking fee applies to all returns for items ordered in error -- or not needed( [redacted] )Thank You
Consumer states: We have still not received our refund for our order in May
I apologize for any inconvenience, I looked into your order and it has been submitted to our accounting department for a refund ( [redacted] )Depending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things up.Thank You
Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
I am rejecting this response because: Despite this company's claim, no refund has been submitted My bank provides same-day access to any deposited funds It is apparent that this company has not issued a refund and their malarkey about billing cycles is nothing but a stall tactic If the Revdex.com has no enforcement authority, maybe the court does
I apologize for any inconvenience,I looked into your order and it has been submitted to our accounting department for a refund( [redacted] ) Depending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things up.Thank You
I apologize for any inconvenience, I spoke with [redacted] and it appears an agreement was worked outHe is actively working on your orderThank You,
I am rejecting this response because: it is already two billing cycles...you can't talk to anyone in their accounting department...I work administrative accounting...I can credit a credit card immediately...these clowns are consummate liars and frankly criminal thieves
I am rejecting this response because: They're recommending that I contact their accounting department via e-mail I have e-mailed such "department" several timesThey have my phone number AND my e-mail address and, they have NEVER made any attempt to respond to my messages I know the RMS number I always provide it to them when I leave messages They say they check all messages on a weekly basisWell, It's been three months and, they haven't taken ANY action.All they need to do is process my refund TODAY, that's ALL they need to do There is no need for apologies, suggestions, recommendations or excuses!!! Just refund my money today!
I am rejecting this response because:I have not recover any money back or they never contacted me
I am rejecting this response because: I've heard the 'full business cycle' excuse for more than a month now I've also already heard the 'I'll re-submit this to accounting' response, and judging from all of the Revdex.com complaints, I'm not the only one.I will accept the response when I actually see the refund Thank you
I am rejecting this response because: We visited our bank today and was advised no refund has been posted to our account
I apologize for any inconvenience, I looked into your order and it has been submitted to our accounting department for a refund. Your refund reference number is [redacted] . If you have any questions you can email the accounting department directly at [redacted] Thank You
Filed an original Revdex.com claim on 07/31/2015, complaint # [redacted] Accepted response from Bavarian Auto Recycling when they stated they would finally respond to the refund due to me since March with the understanding it may take up to one fully billing cycleHave checked for the credit regularly since 07/31/through August and now into September (more than one full billing cycle) and there is still no refundThis has been going on since March 2015, going on six months of very poor customer service, dishonest business practices, lack of responsiveness and failure to deliver promised goods, services and refundsOriginal claim information is shown here:On March 31, 2015, I called and spoke to ***I ordered and paid for a head with valves for a [redacted] I was told it would ship within California by the end of the week or early the following week directly to Los Gatos and [redacted] I followed up on April 02, 09, 14, 15, twice, twice, and April 24, when the part finally arrivedIn each call I was told that they had problems with their courier, they broke down, it was already delivered, they switched couriers, etcMeanwhile the shop expecting the part had to delay their scheduleFor the inconvenience, delays and poor customer service, I was told by [redacted] they would include two light grey front visors and a total credit of $300.00Since then I have been provided with [redacted] and [redacted] dating back to May 01, 2015, with no credit issued yetEach time I call (May 1, May 15, June 19, July 24, July and July 30, 2015) I've been told its up to accounting and there is nothing they can doI've left my name, email and R#'s with accounting at xmultiple times and have received no refund or communication.I will not settle for anything less than the $refund owed to me and will not agree to close the claim until the credit has appeared on my statement
Revdex.com Sacramento,This refund has not shown up in my account They have said "sent to accounting" a few times before What are my options?Garr