Nail & Spa

My name is Donna *** I am the bookkeeper at Colonial Crest ApartmentsI am the person mentioned in the complaint [redacted] made to your office concerning the return of her son's security deposit checkI spoke with Ms [redacted] on October 17, to assure her that a new check was going to be mailed out from our corporate officeThe first check had been mailed out in a timely manner but it was mailed in the name of the company that paid her son's rentA new check had been requested by me but the person that writes the checks has out of town for an extended period of time (due to a family issue)I apologized for the inconvenience and she seemed to be satisfied with the outcome of our conversationAs for her calling my office on October 18th and waiting for a call back from me, I do not work on Saturdays Please let me know if you need any further information from me or my company Donna S***

My name is Donna [redacted]...

I am the bookkeeper at Colonial Crest Apartments. I am the person mentioned in the complaint [redacted] made to your office concerning the return of her son's security deposit check. I spoke with Ms. [redacted] on October 17, 2014 to assure her that a new check was going to be mailed out from our corporate office. The first check had been mailed out in a timely manner but it was mailed in the name of the company that paid her son's rent. A new check had been requested by me but the person that writes the checks has out of town for an extended period of time (due to a family issue). I apologized for the inconvenience and she seemed to be satisfied with the outcome of our conversation. As for her calling my office on October 18th and waiting for a call back from me, I do not work on Saturdays.
Please let me know if you need any further information from me or my company.
Donna S. [redacted]