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Nails R Us

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Nails R Us Reviews (3)

To whom it may concern,On the Sunday of August, Which we did a pedicure and manicure gel and she did satisfied and paid Which included a nice tipAlmost two weeks passed she came by and asked for a refundWhich we do not do refund, but we are willing to fix anything that it needs to be done She walked out and told me she will report me to Revdex.com so here we are

Complaint: [redacted]
I am rejecting this response because:Their statement that it was "almost two weeks later" is false. It was 5 days later. The gel nails were guaranteed to last "14 days" and when they began to chip away after just 5 days, of course we came back in. When we left, we were satisfied even though they already had to fix issues with their services twice before we even left (once for me and once for my daughter). The reason we put the complaint in is because the guarantee that they advertised did not last even half of the time they said it would. Also, we refused their "offer" to fix it because we had already wasted enough time in their store and their previous "fix" didn't actually fix it so when we came back for a refund, it would have been the third time that the same issue would have to be fixed and did not trust that it would be done the right way. We are still requesting a refund. 
Regards,
[redacted]

To whom it may concern,On the Sunday of August, Which we did a pedicure and manicure gel and she did satisfied and paid Which included a nice tip. Almost two weeks passed she came by and asked for a refund. Which we do not do refund, but we are willing to fix anything that it needs to be done....

 She walked out and told me she will report me to Revdex.com so here we are.

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Address: 1512 Lowes Blvd Ste 106, Killeen, Texas, United States, 76542

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