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Nakashimas of Japan

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Nakashimas of Japan Reviews (2)

I appreciated the medical treatment from my doctor, Gregory N [redacted] He was pleasant and helpfulBut this medical office is terribly mismanagedI paid a co-payment of $on June and it should have not been collected since my out-of-pocket maximum for the year was met March 1stWhen I called July to get a refund and every week since, they have given me a different excuse why they will not give me a refund, and told me to try back in a week or twoMy insurance company ***, has called this office at least three times to tell them the insurance portion was paid and deposited and the EOB was sent on July But still East Valley Gastroenterology refuses to issue me a refundToday they said they will refer the issue to the office administrator, and said to try back in 2-weeksThere is no excuse for not either crediting my credit card or issuing me a checkSTAY FAR AWAY FROM THIS PROVIDER

I appreciated the medical treatment from my doctor, Gregory N[redacted]. He was pleasant and helpful. But this medical office is terribly mismanaged. I paid a co-payment of $50 on June 28 and it should have not been collected since my out-of-pocket maximum for the year was met March 1st. When I called July 1 to get a refund and every week since, they have given me a different excuse why they will not give me a refund, and told me to try back in a week or two. My insurance company [redacted], has called this office at least three times to tell them the insurance portion was paid and deposited and the EOB was sent on July 5. But still East Valley Gastroenterology refuses to issue me a refund. Today they said they will refer the issue to the office administrator, and said to try back in 2-3 weeks. There is no excuse for not either crediting my credit card or issuing me a check. STAY FAR AWAY FROM THIS PROVIDER.

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