This customer emailed us on a Saturday and we responded within hours Her confusion was resolved She was upset that we did a temporary authorization of her credit card, which is standard (all companies do it) when you add a new credit card to an account That's how a company verifies a customer has added a valid card I was under the impression that you can't file a complaint for pricing on the Revdex.com, and credit card authorizations should fall under that Regardless, please see our email below, which shows that we did respond to her request on the day she emailed us Thanks for your time and please let me know if you have any questions ----- [redacted] We only charge you $to "authorize" that the card works You'll notice that your credit card company will drop that charge in a couple hours or a day, at most If you still want us to Cancel your account and the purchase, please confirm the email address or license number on your account so we could locate it Thanks! [redacted] ----------------------------------------------- you charged me one dollar, why????? im trying to make a one time purchase of $today!!!!!!!
This customer emailed us on a Saturday and we responded within hours Her confusion was resolved She was upset that we did a temporary authorization of her credit card, which is standard (all companies do it) when you add a new credit card to an account That's how a company verifies a customer has added a valid card I was under the impression that you can't file a complaint for pricing on the Revdex.com, and credit card authorizations should fall under that Regardless, please see our email below, which shows that we did respond to her request on the day she emailed us Thanks for your time and please let me know if you have any questions ----- [redacted] We only charge you $to "authorize" that the card works You'll notice that your credit card company will drop that charge in a couple hours or a day, at most If you still want us to Cancel your account and the purchase, please confirm the email address or license number on your account so we could locate it Thanks! [redacted] ----------------------------------------------- you charged me one dollar, why????? im trying to make a one time purchase of $today!!!!!!!