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Nana-Bella Reviews (3)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I will reiterate that my [redacted] rules do not reflect what the business is stating nor was I ever told that I would have to pay for a full set after weeks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I will reiterate that my [redacted] rules do not reflect what the business is stating nor was I ever told that I would have to pay for a full set after 4 weeks.   
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I will reiterate that I did not purchase anything via her website so the rules she has there would not apply to something I bought off of [redacted] which had their own rules. I am not disputing the fact that she did the work and that she did a good job. My dispute is with the rules she is trying to impose on a [redacted] also agreed the rules she was trying to force were NOT on the [redacted] that I purchased. To impose rules and additional fees AFTER a service is rendered is not how business works. To start off a reply about supporting your 2 yr old daughter to get sympathy is ridiculous. I too have a small child, but I'm not going to impose my financial difficulties on a customer in hopes that my unethical actions be forgiven or disregarded. It's  difficult for us all to raise a child today and to go for a service which you thought you had previously paid for to be charged triple that is unacceptable. Yes I did book online, but no where does it say I have to go and read additional rules on her website or I lose my [redacted]. I also should point out that when I did go for my first 2 week fill she replaced 5 eyelashes, yes 5 which we all know was a waste of time since 95% of the lashes were still in tact. Why would I go again in 2 weeks? I made the appt for when I needed a fill. I had almost 1/2 my lashes still on me (which is normal for a fill) so she spent 40 min's on a fill which is Normal. I've been getting my eyelashes done on and off for years and most were via [redacted] and not one has ever tried to charge me for a full set minus the [redacted] value. That is not fair business. Then to say you make nothing off a [redacted] and have to get paid for your service....sounds a little sketchy and one would think you had intended all along to get extra money off of your [redacted]  customers. Again I will reiterate that the rules she is imposing are NOT anywhere on the [redacted] or the [redacted]s site so I will once again ask for my refund. Had there been any additional costs they should have been mentioned upfront and at that point I could have made the decision to  ove forward or cancel the appt. She threatened to call the cops on me in front of other customers, was holding my debit card for almost 10 minutes threatening cops when I did nothing wrong. I had paid her $8 tip for the 40 min and she wanted $55 more that she was not entitled to and someone like myself with no criminal history had no choice to pay to avoid any situations with the law. I only paid knowing I could file a complaint and dispute charge with Revdex.com, my bank and [redacted] so I could get out of there, not  because she was due the money. I would appreciate my money back as she is not entitled to it. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

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