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Nantucket General Store

365 Penfield Rd, Fairfield, Connecticut, United States, 06824-6613

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Nantucket General Store Reviews (%countItem)

I ordered online on 5/15 and have not received my order or any email updates regarding this order despite trying to email and call >4 times. My *** has been charged for my order and I have received emails to review my products that I still have not received.

Nantucket General Store Response • Jul 02, 2020

Hello,

The customer's package was delivered on June 8th for 2 of the 3 items ordered. Here is the ***racking number: ***

We refunded *** on June 6th because we were not able to get the item from our supplier. The reason for the delay in shipping the order was because we were waiting for the item but when it never came, we shipped out the rest of the order and refunded the item that we were not able to get.

*** as our way of apologizing for the delay.

Thank you,

Suzy

I ordered and paid *** on January 14, 2020 for *** from the Nantucket Genera Store. I have yet to receive my item. My emails to the company have gone unanswered and the phone number listed on their website has been put out of service.

Customer Response • Mar 02, 2020

Good afternoon,

I wanted to let you know I just received my item that I had ordered around January 14th.

A note was included stating the business had moved to a new location and a lot of inventory had been lost.

I am very happy I received my item. I hope this business does a better job in the future in communicating with people that have ordered from them.

I am sure your involvement had them move ahead to fulfill my order.

Thank you.

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Address: 365 Penfield Rd, Fairfield, Connecticut, United States, 06824-6613

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