Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [This is a perfect example of how incompetent and unorganized this agency truly isMy policy number was [redacted] I was holding auto insurance with your agency for several yearsWhen I came in on June 9th and personally handed the written letter to cancel my policy to [redacted] she failed to process it like she said she wouldTherefore, I was charged for the month of June and July and I have still not received my reimbursementI am now having to jump through hoops for her mistakeI have done everything you have askedI have provided proof that I canceled my policy on that date and started a new policy with a different company on the same dateI have provided proof that my car has been inoperable and I have not driven it since FebruaryI am now asking again for my full reimbursement for the months of June and July and to wave the "cancellation fee" that [redacted] never stated was due at the time of cancellation ] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [This is a perfect example of how incompetent and unorganized this agency truly isMy policy number was [redacted] I was holding auto insurance with your agency for several yearsWhen I came in on June 9th and personally handed the written letter to cancel my policy to [redacted] she failed to process it like she said she wouldTherefore, I was charged for the month of June and July and I have still not received my reimbursementI am now having to jump through hoops for her mistakeI have done everything you have askedI have provided proof that I canceled my policy on that date and started a new policy with a different company on the same dateI have provided proof that my car has been inoperable and I have not driven it since FebruaryI am now asking again for my full reimbursement for the months of June and July and to wave the "cancellation fee" that [redacted] never stated was due at the time of cancellation ] Regards, [redacted]