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Napleton's North Palm Hyundai

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Napleton's North Palm Hyundai Reviews (1)

Very disappointed with our purchase from north palm napleton HyundaiMy wife and I stopped in to see about turning in our lease as it was due in monthsDuring the time of negotiation We were promised by the sales manager that they would pay our last two remaining payments on our Elantra lease that we were going to turn in and also informed us we would not have to pay a wear and tear fee what so ever as long as we re-leased another car from themFoolishly without getting those promises in writing we agreedAfter a week passed ** we still did not receive a check for the last two payments so I called the dealership and was told by a manager he would get right on it and call me back the next day or so to confirm that the check was in the mailhowever we never received a callThe following week we received a bill in the mail from Hyundai for $$$ that was due for a wear and tear fee! I called napleton Back the next day to find out what was going on and they told us the same exact thing; we're sorry we'll have it taken care of right awaymore weeks go by with me now calling every day to check the status of not only when our check for the last payments would be mailed out but now needed to know when they were going to take care of the wear and tear bill we received from Hyundai motor financeAfter months total of going back and forth with them they finally payed he wear and tear fee which they promised to do in the first place but never paid us the last two payments of our leaseI finally gave up on persuing them and just counted it as a lossWe ended up with a new Elantra and for the first two months of having it we paid the payment on it and the lease we no longer hadWhat a joke! Will NEVER do business with or recommend napleton again and will be sure to spread the word

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