Window Nation out of Twinsburg, Ohio is not a company you should waste your time on After a door to door solicitor was interesting enough to convince us to schedule to get a free estimate for windows in our house and we agreed to all their terms to come to our house and daily calls to confirm our appointmentthey never showed up for the appointment or even called We were very put off by the rules for which they will come to your house for a free estimate; such as both the husband and wife had to be present and you had to agree to minutes of their time I even had to reaffirm my understanding to these terms on several phone calls made to confirm the appointment They called on weekends, evenings and even the morning before the scheduled appointment We did a quick clean of the house and even the windows My husband made a point to come home early so not to be late for the sales person and free estimateThey never showed or called
I gave Window Nation a deposit for my order on October 12th, Now on December 9th, I have been able to get them to come and install the windows This company is the worst From the receptionist who cannot take messages to all employees I interacted with, there is no accountability I knew I had made a mistake as soon as I gave my deposit I requested my money back to no avail because getting customers money is the only thing this company cares about It is not a full service company but appears to contract with another company called [redacted] which is equally unprofessional By choosing Window Nation, a project I was enthused about became a nightmare!
Window Nation out of Twinsburg, Ohio is not a company you should waste your time on After a door to door solicitor was interesting enough to convince us to schedule to get a free estimate for windows in our house and we agreed to all their terms to come to our house and daily calls to confirm our appointmentthey never showed up for the appointment or even called We were very put off by the rules for which they will come to your house for a free estimate; such as both the husband and wife had to be present and you had to agree to minutes of their time I even had to reaffirm my understanding to these terms on several phone calls made to confirm the appointment They called on weekends, evenings and even the morning before the scheduled appointment We did a quick clean of the house and even the windows My husband made a point to come home early so not to be late for the sales person and free estimateThey never showed or called
I gave Window Nation a deposit for my order on October 12th, Now on December 9th, I have been able to get them to come and install the windows This company is the worst From the receptionist who cannot take messages to all employees I interacted with, there is no accountability I knew I had made a mistake as soon as I gave my deposit I requested my money back to no avail because getting customers money is the only thing this company cares about It is not a full service company but appears to contract with another company called [redacted] which is equally unprofessional By choosing Window Nation, a project I was enthused about became a nightmare!