Revdex.com:I'd like to add to my complaint a few details that were not properly disclosed and updatedAfter my arrival, my suitcases were lost, I had to buy lots of things until my suitcases were found and they were NOT SHIPPEDI had to pay to get themSuitcases were damaged, all TSA locks were broken off, even though they were TSA approved expensive locks, an LG smartphone went also missing, in fact, I would have been able to locate the suitcases if it wasn't removed from my suitcaseMy super expensive cosmetic products were all opened and not properly re closed, therefore they all dried up and cannot be used anymoreAt my arrival, I opened my suitcases and they removed (or forgot o to put back inside the suitcase) one -also very expensive- Nike sneaker, so I cannot wear only one shoe, while they added a pair of old shoes, number 41, sandals that don't belong to me but someone else
At this time, I have been contacted directly by Turkish Airlines, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: Turkish Airlines still are trying to tell me that what I have seen with my own eyes was impossibleI have got a confirmation from their web-site about the reservation cancellationThis message made me believe that the reservation has been indeed cancelled.Here is my correspondence with the business========================================================================...⇄ [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] From: [redacted] Sent: Saturday, November **, 8:PMTo: [redacted] (Satis Bsk.(2.Bolge) (New York Md.) - Satis Trafik Memuru(Yd))Cc: NEWYORK CUSTOMERSubject: Re: [redacted] The reservation number is [redacted] The ticket was for [redacted] from ORD to FRU on Sep [redacted] 2015, one wayThanks! [redacted] On [redacted] , [redacted] [redacted] *** [redacted] [redacted] [redacted] From: [redacted] Sent: [redacted] **To: [redacted] Cc: [redacted] Subject: Re: [redacted] Dear [redacted] , The problem is that I was able to cancel my reservation on your web-site without (eventually) cancelling the ticketNot sure hot that is possibleThe travel agency would refund me the money should I provide with with any confirmation number, however, I haven't received any confirmation e-mail after your site stated that my reservation was successfully cancelledSo the bug on your web-site made me think that everything was just fine when in fact it was notRegards, [redacted] On 11/*/8:AM [redacted] wrote:Dear Mr./ [redacted] , [redacted] [redacted] *** [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
There are many more receipt that I'm unable upload because of whats allowed to Revdex.com or Turkish air, but here are the priority receiptsPlease let me know if there is anything else neededThank you V/R [redacted]
Revdex.com:At this time, I have not been contacted by Turkish Airlines, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***
Revdex.com:I'd like to add to my complaint a few details that were not properly disclosed and updatedAfter my arrival, my suitcases were lost, I had to buy lots of things until my suitcases were found and they were NOT SHIPPEDI had to pay to get themSuitcases were damaged, all TSA locks were broken off, even though they were TSA approved expensive locks, an LG smartphone went also missing, in fact, I would have been able to locate the suitcases if it wasn't removed from my suitcaseMy super expensive cosmetic products were all opened and not properly re closed, therefore they all dried up and cannot be used anymoreAt my arrival, I opened my suitcases and they removed (or forgot o to put back inside the suitcase) one -also very expensive- Nike sneaker, so I cannot wear only one shoe, while they added a pair of old shoes, number 41, sandals that don't belong to me but someone else
Revdex.com:At this time, my complaint, ID [redacted] regarding Turkish Airlines, Inchas been resolved Sincerely, [redacted]
At this time, I have been contacted directly by Turkish Airlines, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: Turkish Airlines still are trying to tell me that what I have seen with my own eyes was impossibleI have got a confirmation from their web-site about the reservation cancellationThis message made me believe that the reservation has been indeed cancelled.Here is my correspondence with the business========================================================================...⇄ [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] From: [redacted] Sent: Saturday, November **, 8:PMTo: [redacted] (Satis Bsk.(2.Bolge) (New York Md.) - Satis Trafik Memuru(Yd))Cc: NEWYORK CUSTOMERSubject: Re: [redacted] The reservation number is [redacted] The ticket was for [redacted] from ORD to FRU on Sep [redacted] 2015, one wayThanks! [redacted] On [redacted] , [redacted] [redacted] *** [redacted] [redacted] [redacted] From: [redacted] Sent: [redacted] **To: [redacted] Cc: [redacted] Subject: Re: [redacted] Dear [redacted] , The problem is that I was able to cancel my reservation on your web-site without (eventually) cancelling the ticketNot sure hot that is possibleThe travel agency would refund me the money should I provide with with any confirmation number, however, I haven't received any confirmation e-mail after your site stated that my reservation was successfully cancelledSo the bug on your web-site made me think that everything was just fine when in fact it was notRegards, [redacted] On 11/*/8:AM [redacted] wrote:Dear Mr./ [redacted] , [redacted] [redacted] *** [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by Turkish Airlines, Incregarding complaint ID [redacted] Sincerely, [redacted]
There are many more receipt that I'm unable upload because of whats allowed to Revdex.com or Turkish air, but here are the priority receiptsPlease let me know if there is anything else neededThank you V/R [redacted]
Revdex.com:At this time, I have not been contacted by Turkish Airlines, Incregarding complaint ID [redacted] .Sincerely, [redacted]